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Cancelled Account still showing as Active

SystemSystem Member, NoReporting Posts: 178,019 Arc User
I cancelled my account 5 minutes ago, and have received a confirmation email stating that my account is cancelled, yet my account is still showing as being active and will resubscribe April 4th.
Post edited by Unknown User on

Comments

  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    In order to not obliterate the billing servers, that information is cached for a short while.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    Doesnt your account stay active until the billing cycle is over?
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    LawLessOne wrote: »
    Doesnt your account stay active until the billing cycle is over?

    That's how everyone else handles it, yes. I'm going to go out on a limb here and guess that it'll show as active until the sub expires, though the billing date may change before then to reflect the cancellation.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited April 2010
    nate1980 wrote: »
    I cancelled my account 5 minutes ago, and have received a confirmation email stating that my account is cancelled, yet my account is still showing as being active and will resubscribe April 4th.

    If you're worried about getting charged, just delete you card info. That should solve the problem either way.
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