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Unable to add Credit card to billing option and create ticket does not work

SystemSystem Member, NoReporting Posts: 178,019 Arc User
Hi Can anyone from Cryptic help me

I tried to add my credit card to billing switching from Pay Pal (this is my first payment due tomorrow so I wanted to get it done.

I got an error adding it and i got an immediate Text on my cell saying my credit card was billed $1 I checked my info added spaces to my card number and submitted again another error and another text message saying $1 was charged.

so scoring the support i find create a ticket well that doesn't work either using IE8 or Firefox on mac or Windows 7 so I cant create a support ticket and i just got billed $2 for something I sure hope that comes off my monthly charge.

to describe the ticketing issue I click on create ticket billing issue and any of the links below do nothing when i click them its like they are not hyper links at all


Help Please
Post edited by Unknown User on

Comments

  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    you could try calling them (I know it a toll call but may be faster)
    We also offer live phone support Monday through Friday, 8:00 a.m. to 5:00 p.m. PST US and 8 GMT to 16 GMT UK. You can contact us by phone at:

    (USA)
    +1-408-404-1714

    (UK)

    0870 490 0617
    [/quote]
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