test content
What is the Arc Client?
Install Arc

am i alone with this problem?

SystemSystem Member, NoReporting Posts: 178,019 Arc User
is it possible my ip is banned from sto?
my ports are all open no av blockin or firewall blockin
but the autoupdate on the launcher shows connected 1 time and has stayed that way for hours now
Post edited by Unknown User on

Comments

  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    Try turning off the proxy option in the launcher (or on if you don't have it off), as well as making sure your executable has admin permissions.

    * Right-click your STO icon.
    * Choose Properties.
    * Choose Compatibility.
    * Check the box that says Run As Administrator.
    * Click OK or Apply.
    * Run Game.

    That may help hopefully.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    second thing is to do is
    make sure your IE browser is not set to work offline (even if you use a different browser)
    and clear the IE cache.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    If neither of those options work for you and you only get the problem once in awhile, quit the game then restart it. I have to do that EVERY time I try loggin on but then again I live out in BFE and have to settle with wireless using my cellphone, otherwise shoot myself since I never wanna go back to using dialup heh. Unless this new patch helps with it.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited April 2010
    ok none of those things work
    i put up a ticket with my dxdiag info but no answer yet
    honestly if i cant get this up and runnin or somethin by weekend im gonna kill my subscription and then go cry in the corner
    cus sto cost me $350 in my currency after exchange rates
    and i cant play it
    i got my teeth into it and then it was savagely ripped out jaw attached
    3 weeks goin into a month basically im payin to scream at the screen
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited April 2010
    download and run nettest
    Nettest:
    Go to http://files.champions-online.com/nettest.exe
    Download this file and run it
    A command prompt should appear running the test automatically

    Column 1 and 3 have values around 500 kb/sec (outgoing/incoming), column 2 has values around 20 kb/sec (transfer rate). If the values in these columns is less than what is expected you may have filtering or blocked ports either on your personal network or from your ISP.

    try doing a tracert patchserver.crypticstudios.com

    post the results.

    also recheck your firewall and antivirus because sometime they will reflag a patched game as new and require you reauthorize it access to the net.

    aslo try switching the proxy options in the launcher options.
Sign In or Register to comment.