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Un-instal -> re-install question.

SystemSystem Member, NoReporting Posts: 178,019 Arc User
edited April 2010 in The Academy
If I un-install the game and re install it will I still have all my data. I've been having problems with the game and I think Re-Installing it would help. Please advise me. The problems I have been having are multiple

Error Decompressing Data. If I Un-install and Re-install will this problem be fixed. If so will I keep all my Characters and Character progress?
Post edited by Unknown User on

Comments

  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    Haven't received that error, so I don't know if an unintall/reinstall will fix it, but you will not lose data. The data is stored on the server side. Hope the reinstall fixes your problem. Have fun downloading the patches again tho.... I've already had to do this myself once.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    I have uninstalled and reinstalled about 4 times now because of CRC/decompression errors. You don't lose character data. The only thing I had to reset was video resolution in options.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    You said you un/re instaled due to Decompression errors. So you have had the same problem. Does this fix it well.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    One thing you should know when you reinstall, when the installation program brings up the webpage asking for your Package key, just ignore it and close the window, and the installation process will continue... Then use the new launcher and sign in with your existing Account Name and Password... (You did make sure you remember what they are, didn't you???)
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited April 2010
    Before reinstalling, I'd take this up at the Tech forum. They may have a better solution for you.
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