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Can never login until password reset

SystemSystem Member, NoReporting Posts: 178,019 Arc User
Hi,

I bought the game yesterday and each time I try and login in after logging out and exiting the game (about 10 times so far) I always says my password is bad. It never works until I do a reset password via the website here, then I go straight in. At first I thought it was because the login server was down during maintenance but it happens during the evenings here when everyone else is playing.

I have tried with no proxy and EU proxy set.

This is also true for this websites account login. Always need to do a password reset before I can login, if I logout of the website it's another password reset. Yes I can remember my password and have cleared cache/cookies etc.
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