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SystemSystem Member, NoReporting Posts: 178,019 Arc User
the DEV's weekend with our constant whining about the lemon, please dont hurry to try and respond to the thousands of paying customers being w/o service, enjoy your weekend sleep in, go see a movie (we dont mind its on us). Just if you wouldnt mind, would it be possible to address these issues by 8am monday when we all goto work, k thanks.
Post edited by Unknown User on
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Comments

  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    That same thing goes through my mind every time i remember i cannot play because it seems as if nobody cares... If they cannot handle the hard work of starting a new mmo they should have never even advertised it.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    Yes Devs, come to forum and chat with us instead of repairing the game, so we can moan more and demand you to chat with us some more, please?!
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    Chat chat chat chat chat
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    Heh, now people will complain the Devs chat too much ;)
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    Whooaa code ranger. Did you really just do that to a customer. We have a problem here with the server. I am giving up playing the game tonight. It is unplayable at the moment. Another comment in another thread was to we needed to lower our graphic levels. People are trying, some with sarcasm such as the OP, are trying to get answers.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    coderanger wrote:
    Chat chat chat chat chat

    I hope that's the coffee talking
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    coderanger wrote:
    Chat chat chat chat chat

    Continue to mock your customers.

    Anyone notice the overwhelming majority of forum folk are lifetimers? Wait another two weeks when more people cancel out and lose the ability to post in the forums.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    Oldphart wrote:
    Whooaa code ranger. Did you really just do that to a customer. We have a problem here with the server. I am giving up playing the game tonight. It is unplayable at the moment. Another comment in another thread was to we needed to lower our graphic levels. People are trying, some with sarcasm such as the OP, are trying to get answers.

    Has it occurred to you that maybe he's not the one on-call for things like this?
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    I got an idea...for every minute the server is not meant to be off line we get 1 Cryptic Point :D
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    coderanger wrote:
    Chat chat chat chat chat

    ha! that's awesome :cool:
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    coderanger wrote:
    Chat chat chat chat chat

    Yeah, in a job where you actually deal with people by you know... talking to them, with your mouth, you get fired for stuff like that.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    Girls... please don't make me separate you.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    coderanger wrote:
    Chat chat chat chat chat

    LOL awesomeness. All these whiners crack me up. I think people are forgetting that this update was done to fulfill a ton of USER requests, as well as to provide more content... aka, more product for our money! If they need to take things offline for a couple hours to patch it up, great! STO has ran for the past month+ with minimal issues, and I've been loving every bit of it.

    coderanger totally helped me out with an account issue a couple weeks ago, so i can vouch for him/her. :)
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    You are so selfish!

    Do you realize how hard the devs work? They deserve a break!

    Stop your whining and just play when you can, do something else when you cannot.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    Yes Devs, come to forum and chat with us instead of repairing the game, so we can moan more and demand you to chat with us some more, please?!

    Wow did anyone bother to read this comment before making a negative reply to coderanger? He is not mocking the person. If this is unclear to you get away from your computers once and awhile and develop some social skills.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    coderanger wrote:
    Chat chat chat chat chat

    So customers are being mocked by cryptic customer service reps now? How has cryptic stayed in business this long? I certainly hope at the very least an apology is going to be forthcoming.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    Really? Are there so few of us with some sense of humour? It could be he was just trying to be funny. Honestly, there are answers in other, official threads. Use the search function if you want developer comments and updates.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    I find it unutterably sad to see the selfish post modern youth of today are playing Star Trek.

    When I was a kid Star Trek was everything we wanted, a job, respect, security... now I see the youth of today rather than doing 'live to work' instead replace it with 'work to live' with hedonism every hour they don't have to earn money.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    tlakotani wrote:
    I find it unutterably sad to see the selfish post modern youth of today are playing Star Trek.

    When I was a kid Star Trek was everything we wanted, a job, respect, security... now I see the youth of today rather than doing 'live to work' instead replace it with 'work to live' with hedonism every hour they don't have to earn money.

    I think its sad how the elders of today have abandoned their tried and true stories like how back in their day they had to climb up a hill in the snow to play their MMOs and instead resort to faux "deep" statements.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    Here's a thought.

    If the DEV is off for the weekend, or is not responsible for this problem being fixed. Why on earth would he/she A. Be reading the forum to begin with, let alone B. respond to it? I mean, if you had the weekend off or were not responsible for the nightmare task of keeping this monster running, would you go anywhere near it? Doubtful, so what this means logicly is that Coderanger is on the job right now trying to fix the problem, perhaps he is on the clock as scheduled, perhaps he came in on his off night to fix it because he is dedicated, or contractually obligated, therefore the "Chat, chat, chat, chat, chat" comment was side crack way to let us know the DEV team is on the case and paying attention to us too.

    Don't get me wrong, I have written plenty of nastygrams about problems I had getting STO working in the first place and ultimately neded up fixing it myself, but then no other tech folk helped either including my ISP, so I can't hang it on Cryptic alone. But in this case, I see very little in way of supporting evidence for the accusational tone of some replies.

    To be fair, I could also be completely wrong about it.

    I really just wrote this to waste time while I wait for the server to come back up.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    Coderanger reads and responds on the forums from home on his/her off duty time quite frequently.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    I think if we knew that Cryptic was going to refund us for downtime there would be a lot less outrage. But since it seems certain crypic is just going to be keeping our money and the devs somehow have time to show up in the forums to insult customers impatient to get what they pay for...it really makes me question doing business with them.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    Manannan wrote:
    I think if we knew that Cryptic was going to refund us for downtime there would be a lot less outrage. But since it seems certain crypic is just going to be keeping our money and the devs somehow have time to show up in the forums to insult customers impatient to get what they pay for...it really makes me question doing business with them.

    Do you happen to know what a joke is?
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    coderanger wrote:
    Chat chat chat chat chat

    give this guy some more money. :D thx dude, made my day/night ^_^
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    Manannan wrote:
    I think if we knew that Cryptic was going to refund us for downtime there would be a lot less outrage. But since it seems certain crypic is just going to be keeping our money and the devs somehow have time to show up in the forums to insult customers impatient to get what they pay for...it really makes me question doing business with them.

    This is worth the infraction it will no doubt incur on Monday.
    That being said:

    You are a humorless idiot.

    Go away.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    jbomhold3 wrote: »
    Do you happen to know what a joke is?

    You dont joke to angry customers when you are failing to deliver the product they are paying for. You apologize, try to fix it and offer comphensation for the time/money that was lost.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    Manannan wrote:
    You dont joke to angry customers when you are failing to deliver the product they are paying for. You apologize, try to fix it and offer comphensation for the time/money that was lost.

    He was not replying to a upset customer. He was replying to a customer using sarcasm.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    jbomhold3 wrote: »
    He was not replying to a upset customer. He was replying to a customer using sarcasm.

    Um yes he was, he was posting in a thread started by a customer angry at having the service they pay for interrupted.

    I know its not popular with the fanbois to expect this corporation to treat its customers with respect, but this sort of behavior is rude and unprofessional.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    jbomhold3 wrote: »
    He was not replying to a upset customer. He was replying to a customer using sarcasm.

    Exactly. If people are gonna be dumb and sarcastic, you can't get mad at Cryptic replying with sarcasm. As the saying goes, if you dish it out, you have to be able to take it!

    Anyways this is dumb. They are working to resolve the issues as we speak, if they haven't already fixed them. Lets not let this turn into a dumb flame war.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    smi1ey wrote: »
    Exactly. If people are gonna be dumb and sarcastic, you can't get mad at Cryptic replying with sarcasm. As the saying goes, if you dish it out, you have to be able to take it!

    Anyways this is dumb. They are working to resolve the issues as we speak, if they haven't already fixed them. Lets not let this turn into a dumb flame war.

    Yeah I can just imagine calling my cell phone company angry because my phone isnt working and having the rep get sarcastic with me and then defend themself with a "what did you expect? dont get angry with me!" We pay cryptic for a service, we are their customers they need to treat us with basic respect.

    That being said the many people who dont seem to think a corporation they pay for a service ought to treat them with respect depress me so im fine with letting this thread die.
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