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Don't you care about EU users ?

SystemSystem Member, NoReporting Posts: 178,019 Arc User
I think that picking 10 till 12 on a Saturday, a peak time is madness unless you have no interest in keeping your EU customers happy. :mad: Not to mention you have already overrun by 30 mins am I going to get on at all today ?

And do you have any sort of management team there ? The Frustration I'm starting to feel is really getting me down as I want to love this game but your not making it easy for me !
Post edited by Unknown User on

Comments

  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    It's not that they dont care, I think its more a lack of common sense

    Conviniently this downtime gave me just enough time to download and install Eve online :cool:
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    Nice, then they slyly change the time on the notice to 1pm, pft
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    No, most of their players are Americans.

    This is also the reason why the servers blow up exactly once school is out or they get home from work.


    The real problem is that their servers TRIBBLE up regularly - despite being down to roughly 100k subs after they sold so many more copies.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    Now it's changed to 3pm right before my eyes...

    8am US time is fine for them. But this eats right into peak times for us...

    How about some sort of announcement rather than cheekily changing it in the patcher?
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    Even more stealthily, they have increased it until 3pm.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    I agree, and I would even kinda understand it, if they did maintenance during European primetime once per month or so and balanced it out with primetime maintenance in other regions around the planet, but they're doing this to us in Europe almost every single weekend! I work all week and only have the weekend to play, so this hugely impacts my game experience - I already start to regret that I bought the lifetime subscription. :(
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    i couldnt agree more

    So it seems the eu players are being totally ignored all becuase we are lucky enough not live in the good old US of A


    well back to decent game then with EU servers :mad:
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    And not once will a dev post to one of these topics

    I love Star trek and hoped this game would be great, seems a bad company is gonna run it in to the ground after promising so much
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    It's the lack of communication that makes it all the more annoying.

    They could at least take responsibility and give some sort of answer.
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