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SystemSystem Member, NoReporting Posts: 178,019 Arc User
Hi all just got this game have th edisc installed it now when i try to run the game all i get is a small box saying trying to update the launcher please be patent. this is all i get is it ment to be like this and help would be great thank
Darktaz
Post edited by Unknown User on

Comments

  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    Its going to take a while, today they released some new stuff and the download is going to take some time to get, i have been downloading for a hour now and its at 16%.....i think its just becuse everybody and their granny are downloading at present.

    Just be patient.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    thanks for the info the problem with that is that it hasent moved past the trying to update the launcher little box for over an hour for me is this the norm with this game?
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    not a good day to buy the game and download something..You will have a TON of downloads..so best thing to do is ONE be patient ..TWO...eat Breakfast..lunch and dinner..then when the day is over..Check the percent rate of the download..Three..get a good nites rest...FOUR..play game and HAVE frinkin FUN and dont complain when something is not going yr way on the STO forums..
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    ok i can understand that there was a new patch out to day and i understand that there must be some old patchs i need to download but it hasent even gone to 1% and its been going now for well over 1hr 30mins now you can say that its on my end but i know its not as all my ports are open firewall is not blocking it and i have downloaded big patchs on many games that only tak eme around 20-40mins to download so what i would like to know is this what its going to be like with this game and no im not complaining im trying to get answer's
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    darktaz wrote: »
    ok i can understand that there was a new patch out to day and i understand that there must be some old patchs i need to download but it hasent even gone to 1% and its been going now for well over 1hr 30mins now you can say that its on my end but i know its not as all my ports are open firewall is not blocking it and i have downloaded big patchs on many games that only tak eme around 20-40mins to download so what i would like to know is this what its going to be like with this game and no im not complaining im trying to get answer's

    Rightfully so, he just bought the game; it should not be an issue if you bought it on patch day or not. These issues should be addressed; or at least told an alternate source for downloads will be available soon; I go so far as to pay a small fee to ensure that half my day (the other half being work and sleep and some sun) wasn't spending time downloading a patch. So yes, I am complaining shoot me down for voicing a need for change.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    Same here. Just thought I'd give this game a try. Nothing but that little box. All I can figure is that there's actually nothing on the disc but a label (cuz they're trying to get off cheap) and you just d/l everything. And like these folks said, they're coming out with a bunch of new content patches today etc, so.... sucks to be us! :)

    Like my dad used to say, "If it ain't a TRIBBLE, you're doin' something wrong."

    Oh well, guess I can play some good ol' Armada 2 for a while. Maybe I'll see you guys in game one of these days.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    well i have had it with this game for today ill try again tomorrow would be nice to see some of you new guys as well in the game let me know what your in game names will be and ill add you when i get on also one thing i would like to know as i had to put in the code to get to this point if it takes days to get the patchs are they going to start our 30day free trial from when we first log in or are they doing it from now if so that is a bit low and for a game you have to pay to play every month surely they would sort it so new players can download the old patchs else where and not have us sit here for over half aday waiting for it to hit 1% and i just hope they sort this out or i will be asking for my money back!!
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    game uses port 7255 on patching.

    standard things to check
    1. IE is not set to work offline (even if you use a different browser)
    2. Some firewalls and antivirus programs can leave processes in memory that will block the game even if disabled. Besure they are not and the game is in the eception list and ports 7000-7500 are open.
    3. do a tracert patchserver.crypticstudios.com also download and run nettest
    Nettest:
    Go to http://files.champions-online.com/nettest.exe
    Download this file and run it
    A command prompt should appear running the test automatically

    Column 1 and 3 have values around 500 kb/sec (outgoing/incoming), column 2 has values around 20 kb/sec (transfer rate). If the values in these columns is less than what is expected you may have filtering or blocked ports either on your personal network or from your ISP.

    post the results

    4. if using vista/win7 set the launcher and gameclient exe to run as admin
    5. do not install game in the windows directory.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    i have to say its funny that you seem to think that its my end when i know its not as i came on this morning and its downloading fast 10mins and its at 36% so it just shows that it is there end and not mine thanks for the info after reading alot of the thread's put out by players it seem that its on there end and not our's from what i have read they know about this and are trying to upgrade the server's but some players arent sure and try to say that its our end please before you try and say its the users end look at how many player's are having the same problem i work in IT so i know what im doing thats why i posted this thread because i know for a fact its not my end and that show by how fast its downloading this morning.

    Thankyou to all that gave me the info

    darktaz
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    Well you can't be very good working in IT if you don't know that ISP vary thier traffic shapping patterns or the first rule in IT troubleshooting to to verify the items you can control first to eliminated them.
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