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Enough is Enough

SystemSystem Member, NoReporting Posts: 178,019 Arc User
Alright ladies and gents. I have officially snapped. I hope many other people are having the same problem, let me begin and explain it below:


Every god given day, and I mean everyday when I attempt to play Star Trek Online and double click the Cryptic Launcher and begin to log in, the application crashes and boots me out.

Now on some days I get lucky and I log in and out about 12 times and I get on. This stupid message comes out telling me to explain to Tech Support of what occurred during the error and gives me this 4541580 error ticket.

There are times now when I leave Star Trek running in fear of logging off. I have night terrors about this problem in my sleep of not logging in for god sakes. If anyone can fix this or help me out with this I would appreciate it. The strange thing is that many of my friends have no problem logging in and they get in with the first try.
Post edited by Unknown User on

Comments

  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    Cannot find element name in collection: ,, <HTML><HEAD><TITLE>Internet Explorer cannot display the webpage</TITLE>...

    Something in IE is grumpy. Try clearing your file cache and check that it hasn't set itself to Work Offline mode.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    First this is a peer to peer support forum. For technical help from cryptic you need to open a support ticket .
    second post your dxdiag report.
    third tell us about your connection setup. What nic are you using and driver version, what modem/router model and version, are you wireless wired, are you using satellite set up etc.

    you have error code on the crash that will help include that withthe ticket. and hopefully coderanger will be on and can shed some light on that error code.(looks like coderange beat me to it)
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    I'm not too tech savy but how exactly do I do what you said?
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    first, cool off...

    Nightterrors over a game is a bit extreme. Could be the best game in the world (unlike WoW) and people dedicate their lives to it, feeling fulfilled (LIKE WoW), and I would be telling you to step back... possibly away from playing entirely on this ground alone.

    THAT said, there under File menu, you will find the Work Offline.
    To clear your cache, go to tools, and under that, to Internet Options. Click the delete button under Browsing History and you should be taken care of.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    I did a full format and reinstalled my PC and its OS, i have now yet to have one crash or freeze up whereas before it was a flip of the coin if the launcher would crash the PC, freeze the PC or just not work.

    Its definitely something you should consider trying.
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