I've been a member of STO since it first came out. I am getting strange information on my account. My account confirmation email was on 2/2/10. Then I had to resubscribe and did so on 3/13/10, which I have an email. Then I had to resubscribe again on 3/22/10. After I did that it said I that the next billing cycle was 3/22/10, the same day!. I just checked today, 3/23/10, and it says my next payment is due on 3/25/10. What the heck is going on! I hope I'm not getting billed several times for this. I tried calling the number for billing support, but after waiting for over 1 hour on 2 separate attempts, I decided to post. Also, every time I logged into my account to select activate, it stated my account was disabled! I'm not sure what is going on here. Please let me know.
There are no issues with my cc. Besides, why would I re-submit my cc info, get my account activated, and in 3 days later saying my sub is due again? Doesn't make any sense.
Check your bank statement. IF you were charged multipel times, then youw ill need to use a ticket or telephoen them. theyw ont deal with issues like this through the forums for security reasons.
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