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Crashing over and over again

SystemSystem Member, NoReporting Posts: 178,019 Arc User
I have played since the launch of the game and with the exception of server crashes the program itself on my computer has not crashed even once. That is until this patch things that has been happening, ever since the uploada or whatever I have had in avg 8-10 crashes a day during pvp arenas. I lose points since when i log back into the game im in limbo for 5 minutes until the game recognizes that im in arena and starts me over again.

I do not know what is wrong, I am not doing anything different than before, this all started since the message that there was a "crash fix" done and so I believe that this crash fix may have solved it for some but have made it so it starts crashing for others.

I would not mind as much the crashing had this been the first week or even beta, but its not. Its over a month into the game.

I for one seek retribution for the loss in skill points for the matches I have spent someone 20 minutes into and I would be very pleased if someone where to reset things back to where it was before the patch uploads both the 16mb and the 2gb ones.
Post edited by Unknown User on
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Comments

  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    Ever since I have been back, I have been crashing in similar areas - Random Enemy Battles (The Patrol Missions). Not sure if it's related to this issue, but I haven't had any crashes expect in those areas, though I haven't tried a fleet action or a PVP arena, so it may happen to me in those as well.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    Hmm, although the big prepatch shouldnt affect anything in your Live install folder, you never know - so the first thing I suggest doing is forcing the launcher to verify your game install to see if anything is broken. In the launcher click Options -> tick the box 'force verify', then press OK. You might have to click a button or restart the launcher to start the verification process if it doesn't start immediately.

    If the verification comes up clean, the next thing to look at is your drivers. Are you running the latest drivers for your sound card and graphics card? If not try upgrading to the latest ones. If you are using an Nvidia card and you currently have the latest drivers, try doing a rollback to some older drivers.

    I don't know how thorough the verification process is - normally as a third step, if nothing else works I'd suggest doing a clean reinstall of the game, but if the verification process is thorough then this might not make any difference.

    Another thing to try is running the game in 'safe mode'. See if you still crash then.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    I will try those things, although after one of the crashes it did veryfy all files... but I will try and reinstall the game
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    Mine crashed last-night while on the Tribble server.

    I'll try the Force. ;)
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    100227 18:32:39 27 Client[0]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShoudlQuit()
    100228 07:25:51 37 Client[0]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShoudlQuit()
    100228 12:20:02 57 Client[0]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShoudlQuit()
    100228 14:39:19 13 Client[0]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShoudlQuit()
    100228 18:57:00 10 Client[0]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShoudlQuit()
    100301 08:30:13 63 Client[0]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShoudlQuit()
    100301 13:44:51 25 Client[0]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShoudlQuit()
    100301 18:45:55 45 Client[0]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShoudlQuit()
    100302 13:56:49 1 Client[0]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShoudlQuit()
    100303 10:43:45 34 Client[0]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShoudlQuit()
    100303 14:00:55 23 Client[0]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShoudlQuit()
    100303 20:59:49 31 Client[0]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShoudlQuit()
    100304 16:44:43 45 Client[0]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShoudlQuit()
    100304 16:58:12 11 Client[0]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShoudlQuit()
    100304 17:20:30 5 Client[0]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShoudlQuit()
    100305 06:32:14 1 Client[0]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShoudlQuit()
    100305 14:52:21 26 Client[0]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShoudlQuit()
    100305 20:02:13 1 Client[0]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShoudlQuit()
    100306 19:18:06 64 Client[0]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShoudlQuit()
    100307 15:47:23 78 Client[0]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShoudlQuit()
    100308 18:29:50 77 Client[0]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShoudlQuit()
    100309 13:30:47 65 Client[0]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShoudlQuit()
    100309 13:35:33 3 Client[0]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShoudlQuit()
    100309 22:20:58 45 Client[0]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShoudlQuit()
    100310 06:55:45 1 Client[0]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShoudlQuit()
    100310 16:56:10 47 Client[0]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShoudlQuit()
    100311 19:24:15 9 Client[0]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShoudlQuit()
    100313 18:28:43 23 Client[0]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShoudlQuit()
    100315 01:19:02 27 Client[0]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShoudlQuit()
    100315 15:53:15 15 Client[0]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShoudlQuit()
    100316 16:23:18 23 Client[0]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShoudlQuit()
    100317 23:45:51 1 Client[0]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShoudlQuit()
    100318 19:23:55 138 Client[0]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShoudlQuit()
    100318 22:12:14 22 Client[0]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShoudlQuit()
    100319 12:04:32 49 Client[0]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShoudlQuit()
    100319 16:16:45 20 Client[0]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShoudlQuit()
    100319 19:31:04 9 Client[0]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShoudlQuit()
    100319 23:21:01 3 Client[0]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShoudlQuit()
    100320 10:15:51 5 Client[0]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShoudlQuit()
    100320 17:40:12 28 Client[0]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShoudlQuit()
    100320 23:49:08 54 Client[0]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShoudlQuit()
    100320 23:52:13 1 Client[0]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShoudlQuit()
    100321 15:52:59 93 Client[0]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShoudlQuit()
    100321 16:43:01 7 Client[0]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShoudlQuit()
    100321 17:48:09 33 Client[0]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShoudlQuit()
    100321 21:55:48 23 Client[0]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShoudlQuit()
    100322 00:31:18 19 Client[0]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShoudlQuit()
    100322 02:01:11 41 Client[0]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShoudlQuit()

    This is starting to become a joke, I can't play more than 20 minutes without it crashing now...
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    Right after I posted that post...crashed again...
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    Spearhawk what are your computer's specs?
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    I keep getting server not responding all day today, If i do log in it's so jumpy i cant play, now i know there was maintanence due but this is terrible and is ruining my enjoyment of the game my computer is well over spec to play the game it's just the TRIBBLE servers criptic are using!
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    So I did a totally delete the entire game/reinstall it, it has crashed again twice.

    My speccs are as following:
    Processor: AMD Phenom(tm) 9550 Quad-Core Processor (4 CPUs), ~2.5GHz
    Memory: 6144MB RAM
    Available OS Memory: 6142MB RAM
    DirectX Version: DirectX 11

    Card name: NVIDIA GeForce 9800 GT
    Manufacturer: NVIDIA
    Chip type: GeForce 9800 GT
    DAC type: Integrated RAMDAC
    Device Key: Enum\PCI\VEN_10DE&DEV_0605&SUBSYS_829C1043&REV_A2
    Display Memory: 3310 MB
    Dedicated Memory: 495 MB
    Shared Memory: 2815 MB
    Current Mode: 1920 x 1080 (32 bit) (59Hz)
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    Crashing too.

    I was in windows 7 and it was time to wipe and reload. I decided to go back to XP so i could squeeze a little more juice out of my machine. I do the first download, fine, very reasonable amount of time. But then a second download starts thats over 7 gb and downloads around 100-150kb it seems and starts to patch. When i finally get in i get a " Fatal Error: Error decompressing data " message. I tracked it down and the fix was to delete the hogg fies all 355mbish worth. Well the re-download clocks in over 1.5gb and once that is done coming in at 100ish kbps i get the same error.

    Now im installing for the 3rd time, which has taken steady attention over 36hours so far ( happened to be my days off ).

    Please open the bandwidth to your download servers sirs. -.-
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    I keep crashing or game just freezes. System windows 7 64 bit, E6600 duel core over clock to 3.0ghz.4 gigs of ram. evga 9800gt card. I just can't fig it out at all, game played fine to all the patching started. Graphics card run from 49c to 55c. cpu temp is about 48c. hard drive 500gb western digital with 400gb free space. So whats the deal any could help me.:(
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    nice to see i not alone with this issue... i have had no crashes (except sever crashes) since beta.... and now with the patch... crash... crash... crash.. crash...

    You get the picture.... i have more that the recommended specs to run the game and i have been doing since Beta... and now... it just does it all the time....
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    wonder if we could get a developer to look into this and perhaps...oh i don't know...post something....like "we are aware of this and working on it" or...."we care..."...instead of all the silence
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    would be nice
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    I reinstalled game, still crashes and and it all color crazy like card is over heating, but wait it's not. Just crash after crash and still no word about whats going on, the more the still the world becomes.:confused:
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    ffs middle of my first borg mission as RA3 and it crashes !!!!
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    Hi guys, i too experienced crash issues after an update bout a month ago, i did some research and found that the problem lied with having dynamic lighting switched on. Try switching that option to off i did that and not had one problem since, its apparantly a known issue with cruptic even to the point under its option it says can make system unstable i have a core i7 rig and have everything slapped on full and you really dont notice any difference when you switch this option off :D apart from a game thats more stable :D
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    i would see if it was enabled if the last crash on my Borg Mission didnt TRIBBLE my game up... wont get pass "Trying to update the Launcher" been like that for about 30 mins now -.-
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    hmmm that does sound like a problem indeed try going into it through the actual game client?
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    good idea ty for that will see if that setting is online now =p

    Update:

    It was on so i will see if it crashes anymore after i turned it off... However... i am now having connection issues cause booting from the live client means i runnin without a Proxy which means LAG!!!!!!

    Update... Again:

    Unplayable without the EU proxy so i can't see if it will crash till my Launcher decides to work
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    ok, is there no option to switch it the proxy on? last time i whent in through the client my connection was pretty good, and that does sound like the problem should be solved now
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    Still downloading. 1.8gb to go. Still about 120kb to 150. Speed good every where to every test , but still slow to cryptic. =\

    Jebus, i would have backed up my client if i knew it was gonna be like this.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    well why do we fall down.. to pick urself up :D so u know for next time
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    460kb from runes of magic ON TOP of STO's download, over g wireless.

    Oh look a new MMO that i can download as im re-downloading STO for the 3rd time. Public quests, mini games, seiges, man these videos make me wanna try it out. Oh wow its free and i can try it out before i hit the sack tonite.

    =-P
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    no ethernet cable??
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    NeoTank wrote: »
    no ethernet cable??

    I dont think its me. Im pulling in 10-15mbit on my wifi to all test sites. I have downloaded mutiple games and torrents way faster then im getting from cryptic.

    Anyway, i dont want to be the whiney guy. Guess ill check it tomarrow.

    Since i had the time i installed Eve online. ill just get into that tonite.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    I've been crashing on 2 separate computers ever since yesterday. My laptop locks up al together while my more powerful desktop just blue-screens at random now.

    I've been playing since the open Beta on both machine sand never had this problem until yesterday :/
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    OK good, mine happened yesterday.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    So I did a totally delete the entire game/reinstall it, it has crashed again twice.

    My speccs are as following:
    Processor: AMD Phenom(tm) 9550 Quad-Core Processor (4 CPUs), ~2.5GHz
    Memory: 6144MB RAM
    Available OS Memory: 6142MB RAM
    DirectX Version: DirectX 11
    Sorry, but maybe you should use the CPU as intended by AMD with just 2,2GHz.

    Should be known that overclocking may cause stability issues....
    I keep crashing or game just freezes. System windows 7 64 bit, E6600 duel core over clock to 3.0ghz.4 gigs of ram. evga 9800gt card. I just can't fig it out at all, game played fine to all the patching started. Graphics card run from 49c to 55c. cpu temp is about 48c. hard drive 500gb western digital with 400gb free space. So whats the deal any could help me.:(
    Oh dear...
    The same as above applies to you.

    Try the default clock of that CPU...
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    Sorry, but maybe you should use the CPU as intended by AMD with just 2,2GHz.

    Should be known that overclocking may cause stability issues....


    I dont know, that PC looks kinda hefty, i dont think its been stressed enough to cook it. especially if this has been happening since yesterday. Kind of a coincidence i think.
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