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Logging in Frustration

SystemSystem Member, NoReporting Posts: 178,019 Arc User
Okay Devs, i am now seriously frustrated. Created a ticket last night stating that cannot log in to Tribbles Test Shard. Launcher has loaded the patches etc. I press Engage " Connecting to Log in Server"....after approx 60secs i get message " Connection to Log in Server timed out" Press Support. As i said i created a ticket and teh reply directed me to Public Discussions forum ????...no help whatsoever. Come on Devs...help me out here. This has been going on for a week now
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  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    harrysgame wrote:
    Okay Devs, i am now seriously frustrated. Created a ticket last night stating that cannot log in to Tribbles Test Shard. Launcher has loaded the patches etc. I press Engage " Connecting to Log in Server"....after approx 60secs i get message " Connection to Log in Server timed out" Press Support. As i said i created a ticket and teh reply directed me to Public Discussions forum ????...no help whatsoever. Come on Devs...help me out here. This has been going on for a week now

    Sounds like somehing on your system is blocking the connection to the test server.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    Checked my firewall etc. I can connect Holodeck no problem tedgp
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    harrysgame wrote:
    Checked my firewall etc. I can connect Holodeck no problem tedgp

    Holodeck and tribble use differing ip's ports. Just for trouble shooting purposes, uninstall all firewall and AV software you run. Both on yoru system and router. you can easily renable it if it makes no difference. I say uninstall, because a lot of programs still lock your system down, even after being disabled.
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