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Launcher wont launch following patch download

SystemSystem Member, NoReporting Posts: 178,019 Arc User
I downloaded the prepatch last night when I went to bed. This evening I try to launch STO and I get a box up top saying Trying to update the launcher. Please be patient. This is followed shortly by another popup box that says "Patcher error-A file was locked that could not be open for writing.


Please advise?:
Post edited by Unknown User on

Comments

  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    Some directions on how to fix this would be great!
    My son has the same problem with his game, and it's been like that for 2 days now...
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    Same problem here, gonna try a clean install once it's downloaed. Will let you know how it turned out. After I go into the launcher, type in my information and click "LOGIN" it crashes and gives me error ticket #10657567. I already submitted this as an issue with Cryptic. Really frusturating, one of the only times of the week when I can actually play the game. The game worked ONCE after the pre-patch install and then was never able to launch again.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    Guess there is no support after 5PM Pacific on Fridays......
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    forums are peer to peer support. not offical tech support that is what support tickets are for.

    try renaming the prepatch folder until you get in game then rename it back before you exit game. that has help some people.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    Yea guess your right about the use of the forum.

    The temporary solution proposed did not work.

    Thanks anyway.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    Okay, I have my issued fixed. I just did a restart of the computer and all is launching as it should.... sometimes it is the simplest solutions that work the best....


    Good luck all...............
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