... Hello dear STO Community,
so I've been a Star Trek fan for years and a friend is currently playing STO I thought I should give it a try.
I stopped playing MMOs for a while now - got a 3 month old child and am married

So time is short! The more annoying is it to get the game started - at first you've got to download the client.
Quite ****ed up, it's unpacked and about 8 gig big. But OK, somehow you've got to install.
Next step creating an account. That went quite well, didn't have any trouble, that was the point I was going - Oh yeah let's start, because I've got 4 days off ...
... and what next? Oh surprise surprise, downloading patches. The first of 6 gig and now another one with about 3 gig ...
Is it wrong to ask - What the **** is this? I've downloaded the client from the Internet, so where is the ****ing point for Cryptic Studios to upload a patched installer for the game.
To the bottom line - from my 5 day test period I will be able to use, at best, 3 days.
But still my family goes first so I don't know if I'll even have time to try the game out - please Cryptic Studios, do better next time!
Bye,
Gabriel.
Comments
good bye, dont let the turbolift hit you on your way out
Doesn't mean I'm fine with these issues anyway
Coderanger, do you know if there is a reason that the downloadable client isnt kept up to date with the most recent patches ? OR did the OP get the client from a 3rd party and Cryptic does keep a current version on their website and Im just making a fool of myself ?
I used www.startrekonline.com/download to download the client, so I expected it to be up to date ...
... I absolutely agree with you according to the physical media.
Greetings.
name one mmo that does. Not even wow does that.
So your point is: If everyone ****s up, why complaining?
Does your boss/your techers know that? O.o
Isn't it the goal of every community or game creator, artist or whatever you can think of, to do better then anyone did before?
See this is generally the underlying problem with the world today , people will happily eat TRIBBLE if thats the way its always been .
Or maybe its expected that they provide the base game, and you patch anythign added on. the resources needed to compile a full install every minor patch would be high. It's far more cost effective and easier to provide the base game and let the patcher do its job.
You could always pm dstahl , phoxe or indigofyre and suggest it to them. they are the ones with the pullign piower to make it happen if theres enough players wanting it.
Gods, please, no. They'd have one poor guy who's main job it was to re-package the game every few days.
A bunch of other MMO's use 10 or 14 days trials instead of 5 days, though...:cool:
Not when the game is first released. In fact, I thought it was kind of odd for an MMO would offer a free trial in the first month of release.
I wasnt saying others did it, only that it would be good customer service and would be a logical thing to do. I would agree that you shouldnt expect them to update for every patch, but it seems illogical to install the game and have to suddenly download several gigs worth of all patches less than 2 months after release. A once a month update to the downloadable client seems fair and would prevent that WTF moment for new subscribers who use the digital file.
Having something like this would impove the initial customer experience. Thats all.
I dont make any judgment on this. However, I do believe it would be more fair, if they arent going to keep an updated client for download on the site, for Cryptic to start the trial timer only after you have actually logged into the game and not just when you register the account, to allow for the time it takes to patch in their downloadable client (since I dont believe you can patch it until after you have registered).
Otherwise the new customer will have that experience immediately that Cryptic has their patcher to forcibly reduce your trial time available, and may make people wonder just what other ways that the game operates that arent as one might immediately percieve.
Already found some threads in the forum, seems to be a common error?
Deleted the corrupted file and again 1,5 gig for download ... O.o
Installation is one time plus patches would be at the bottom of my priority list. The economic benefit is small. Yes the master image will get rebuilt over time to include patches but it the cost is too high to rebuild it every time a new patch is released.
Eve does. If you are patching you can download the patch but if you need to re-download the client or first time download the client is up to date with all the latest patches. So once downloaded and installed you can play right away.
How about one better? SOE. EVERY download Ive used with them was at max 12 Megs.... why? It installed, not the game, but the updater ONLY. From there, the UPDATER downloaded the most up-to-date game!
And concidering how many fixes Ive been hearing are "delete the hogg file and let it redownload" I have NO IDEA WHY Cryptic doesnt do this! It seems like the game comes pre-ready for this!
Guild Wars ALSO does this. The download install is just the exe file.
...would you concider a download of just the exe and updater? If nothing else, it seems your game is ready to download the updated files itself... so why not take advantage of that?
Just a thought.....
Understandable then. Keep up the good work
Good enough and thanks! I have the disc, so this is more curiosity then anything to me. But seeing as SOE could do it... (yeah... let's break Planetside and Star Wars Galaxies SOE), I couldnt imagine it isnt possible. And being a nerd, I kinda wanted to know....