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SystemSystem Member, NoReporting Posts: 178,019 Arc User
ok i just started playing this game about a week ago but now when i hit the launcher i get this "Trying to update the launcher. Please be patient. Tried to connecting 78 times"

but it has never done this before. would like to get back to playing:mad:
Post edited by Unknown User on

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  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    ok i just started playing this game about a week ago but now when i hit the launcher i get this "Trying to update the launcher. Please be patient. Tried to connecting 78 times"

    but it has never done this before. would like to get back to playing:mad:

    Same here at 9 times now.:mad::confused:
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    recheck the usualy suspects.
    1. Firewall and antiviruses . They will sometime reflaged a patch game as new and you have to re authorized access to the net.

    2. Make sure your IE is up to date and is not set to work offline.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    If you are seeing that dialog stay up forever, chances are there is something interfering with your connection to our servers. Please run http://files.champions-online.com/nettest.exe and attach a screenshot of the results.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    ok

    ss.jpg
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    ok

    ss.jpg
    Yep, that would be a pretty clear indicator something in blocking access to our game port range (7000-7500). Check for firewalls and talk to your ISP.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    well thxs for all your help did everything but still nothing ill just uninstall it thxs agen
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    In your screenshot you have Zonealarm. You should really check and make sure that it hasn't secured the ports for STO. ;)
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    It's weird. People ask for help, yet when youg ive them valid advice, they choose to ignore it.
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