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charged 256.38 euros for a lifetime I have not bought

SystemSystem Member, NoReporting Posts: 178,019 Arc User
I purchased a subscription for a year on STO but this month I was charged 256.38 euros for a lifetime I have not bought 04/03/2010
Post edited by Unknown User on

Comments

  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    You will need to telephone billing to get it sorted as refunds cannot be done through the forum.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    I can not call them, I'm from Spain. I have sent a ticket but have not received any response.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    pepich wrote: »
    I can not call them, I'm from Spain. I have sent a ticket but have not received any response.

    Call the UK number. It doesnt cost much from spain. But its the only way you will get a refund. They wont deal with this sort of issue through the forums for privacy and security reasons.
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