I can not call them, I'm from Spain. I have sent a ticket but have not received any response.
Call the UK number. It doesnt cost much from spain. But its the only way you will get a refund. They wont deal with this sort of issue through the forums for privacy and security reasons.
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Call the UK number. It doesnt cost much from spain. But its the only way you will get a refund. They wont deal with this sort of issue through the forums for privacy and security reasons.