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No "Tribble" button on my launcher!

SystemSystem Member, NoReporting Posts: 178,019 Arc User
i am having 2 problems, First, I don't have a "Tribble" button on my launcher so I have no way to get back on the server. After I logged on to Tribble the first time and all subsequent times I have tried to logon the last few days, there has been no option to choose between Holodeck and Tribble. I am able to logon normally to Holodeck. And , yes, I have been on my Tribble account and used my char that I copied over. I even created a new Klingon!

My second problem is I am unable to post a new thread or comment on a thread in the Tribble forums. (That's why I'm posting here!) I have checked to make sure I was registered on my account page and I am able to copy characters to my Tribble account. So, do you think I coud get a hand? :-)

Thanks! :confused:
Post edited by Unknown User on

Comments

  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    What does your account show .
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    go back to the tribble sign up page and see if you can sign up again. If not submit a ticket.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    Thanks for the interest in my plight! I have paid for the 1 yr. subscription and I can still log on to Holodeck/regular ST:O. I just don't have a Tribble shard button on my launcher that lets me choose between the Tribble or Holodeck servers. I have also tried to re-apply to the public test server, but when I do I am told that I have already successfully signed up - and also says so on my account page... Oh yeah! I can also copy myt characters over successfully to my account on Tribble

    So, I'm still trying to find out how to get back on Tribble. I have yet to hear from Cryptic-folk yet.

    Any help or ideas welcomed! :D
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    Can someone in support just look at my Tech support Ticket # 749438? All I have received in the last 3 days is the canned response that it has been received and will be looked into. I can play STO on Holodeck w/ no problems. I have signed up on Tribble as shown on my account page and I have paid 1 yr in advance. I was able to log on to Tribble and ply the first time after I created my PTS account. There were 2 buttons on my launcher- one Tribble and one Holodeck- but now I do not have the buttons any more, so I can't log on to the PTS. My account is in good standing. ALSO- I can't create a thread or respond on the PTS forum area. What's up w/ that? That's why I'm posting here...

    Please help me?
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