I know this is probably covered elsewhere, but I just have to vent my spleen about this- since Wednesday I've been unable to play the game due to being constantly disconnected. Nothing's changed on my system and my connection's rock solid at 6.7mbs but I can't play for more than a minute without getting a 'Server not responding' message. My friend, who I gave my buddy key to and who lives less than five miles from me, has been happily playing this week with none of these issues. I should also state I didn't have any problems before Wednesday.
After three days of not being able to play, I decided to submit a ticket via the website only for it to vanish after I'd submitted it.
I *was* impressed with this game but if this continues much longer I'll be cancelling my account even before my free 30 days is up.
Try connecting through one of the multiple proxy servers in launcher options. Also check you firewall/av software and rotuer, and make sure nothing is blocking the connection. Somewhere on your system or ISP, something is restricting access to the servers.
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