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"Account Error"

SystemSystem Member, NoReporting Posts: 178,019 Arc User
OK, so I tried to log into the game and the Launcher tells me that there's an "Account error" and to contact billing support.
I check my account status here with STO.
Billing method is blank...huh?
"Hmmm..", I'm thinking, "I submitted this weeks ago."
I resubmitted my account info, but still can't get back into the game.
What happened to the account billing info I submitted before?
How long after or how many times do I have to submit it before I can log back into the game?
Post edited by Unknown User on

Comments

  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    You have a payment method put in, but your sub isn't linked to it. You need to do that for it to un-suspend.
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