Hello all,
I am having some issues with my video card on some maps. I have a card at the lower end of what is recommended so I do expect some issues.
I have an ATI Radeon X1270.
Knowing that my graphics card is far from the best for the game I run it in safe mode, with all graphics turned down, and with 30fps. Most times I can play for hours just fine except for some Exploration Missions. On some of those maps it will freeze my video while loading in or shortly after. Only way to get out of it is to do a hard-reboot. Any help besides, "Get a better system". would be great.
Here is my Dxdiag info:
Operating System: Windows Vista Home Premium (6.0, Build 6001) Service Pack 1 (6001.vistasp1_gdr.091208-0542)
Language: English (Regional Setting: English)
System Manufacturer: Dell Inc.
System Model: Inspiron 1721
BIOS: Phoenix ROM BIOS PLUS Version 1.10 A00
Processor: AMD Turion(tm) 64 X2 Mobile Technology TL-64 (2 CPUs), ~2.2GHz
Memory: 3454MB RAM
Page File: 1224MB used, 5872MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 10
DX Setup Parameters: Not found
DxDiag Version: 6.00.6001.18000 32bit Unicode
And for Video:
ATI Catalyst Control Center - 2007.0320.2223.38170
Display Devices
Card name: ATI Radeon X1270
Manufacturer: ATI Technologies Inc.
Chip type: ATI Radeon X1200 Series (0x791F)
DAC type: Internal DAC(400MHz)
Device Key: Enum\PCI\VEN_1002&DEV_791F&SUBSYS_01FD1028&REV_00
Display Memory: 1151 MB
Dedicated Memory: 191 MB
Shared Memory: 959 MB
Current Mode: 1440 x 900 (32 bit) (60Hz)
Monitor: Generic PnP Monitor
Driver Name: atiumdag.dll,atiumdva.dat,atitmmxx.dll
Driver Version: 7.14.0010.0487 (English)
DDI Version: 9Ex
Driver Attributes: Final Retail
Driver Date/Size: 3/20/2007 21:51:06, 2762752 bytes
WHQL Logo'd: Yes
WHQL Date Stamp:
Device Identifier: {D7B71EE2-3A5F-11CF-7F72-F721A1C2CA35}
Vendor ID: 0x1002
Device ID: 0x791F
SubSys ID: 0x01FD1028
Revision ID: 0x0000
Revision ID: 0x0000
Video Accel: ModeMPEG2_A ModeMPEG2_C Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX videoProcess_StretchY {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY {552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
Comments
Theta Pegasi Lamda 985 Probe Investigation - B'Tran cluster Exploration Mission
Maybe someone can check that mission layout from the logs.
STO can make graphics cards run very hot, so it could potentially be an overheating issue. I'm not sure what you can do to improve cooling on a laptop aside from using one of those special laptop stands (or improvising one) or using a small desk fan to help move excess heat away from the exhaust.
I suppose another thing you could try is running in windowed mode for a while. Although it will worsen your performance windowed mode can sometimes prove more stable, at least if this is a game-related error and not a hardware lock-up.
You'll also want to check windows event viewer to see if there are any helpful error messages in the log that could identify it as either a hardware lock-up or a game freeze.
Thanks, but it is not an overheating issue as even without a temp reading my comp was cool to the touch when it first happened. I thought it was a heating issue. Like I said, another thing that also suggests it is not a heating issue is that I can play the game for hours on end with no problem. It is just loading into some maps that does this.
- System
- Provider
[ Name] EventLog
- EventID 6008
[ Qualifiers] 32768
Level 2
Task 0
Keywords 0x80000000000000
- TimeCreated
[ SystemTime] 2010-03-12T00:47:34.000Z
EventRecordID 202320
Channel System
Computer
Security
- EventData
6:46:28 PM
3/11/2010
135
DA07030004000B0012002E001C009E02DA07030005000C0000002E001C009E02600900003C000000010000006009000000000000B00400000100000000000000
Binary data:
In Words
0000: 000307DA 000B0004 002E0012 029E001C
0008: 000307DA 000C0005 002E0000 029E001C
0010: 00000960 0000003C 00000001 00000960
0018: 00000000 000004B0 00000001 00000000
In Bytes
0000: DA 07 03 00 04 00 0B 00
http://support.amd.com/us/gpudownload/windows/Legacy/Pages/radeonaiw_vista32.aspx?type=2.4.1&product=2.4.1.3.7&lang=English
I think that may have done the trick. I looked all over for a driver update, thanks for the link.