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Unable to login to game

SystemSystem Member, NoReporting Posts: 178,019 Arc User
Everytime I attempt to log into the game I get the message "Uanble to Authenticate;"

My internet connection is good, and I am able to access the website and my account information.

Any ideas?
Post edited by Unknown User on

Comments

  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    I got the same problem.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    same here having the same issue
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    Same here, on 2 separate accounts on 2 separate machines.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    I can't get in either.
    Figures, STO is online so that I can procrastinate from my work, but now that my work's done, I can't login! :mad:
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    me too help!
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    same here getting that message.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    me too HEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEELP i went to my online banking and it shows that i was charged the monthly fee so whats wrong?????????????????????????????????????
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    Have you guys checked your account status? I was ingame and was disconnected and told to contact Support. I look at my account details and says I'm suspended yet I paid for a year on pre-order.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    thewall wrote: »
    Have you guys checked your account status? I was ingame and was disconnected and told to contact Support. I look at my account details and says I'm suspended yet I paid for a year on pre-order.

    That's not the issue at all. The account server appears to be completely buggered.

    Subscriptions

    * Recurring 1-Month ACTIVE
    Next Billing Date: Apr 10 2010
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    They're restarting the account server so i should imagine you'll be able to get in soon :)
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    not able to login unable to authenticate is the response.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    so any idea what is going on and when we are going to be able to get online
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    Im unable to login aswell, timescales???
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    Its Back Up
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    the account is not the issue am in good standing and i can't even log in and i was in the middle of a mission and got booted so whats up this is so freakin dumb and right in the middle of a lvl up also booooooooooooooooooooooooooooooooooooo doom on you
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