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Critical - "Your account does not have access..."

SystemSystem Member, NoReporting Posts: 178,019 Arc User
The title says it all, I'm receiving this error every time I try to login to STO. I brought this up awhile back in one of the threads below. The temporary fix was put in place and worked - until today.

On my account page it says:

Activated Features
Star Trek Online Closed Beta
Wrath of Khan Admiral's Uniform
Star Trek Online - Preorder
Star Trek Online Del Taco Promotion D
Star Trek Online 12 Month Subscription Preorder
Star Trek Online - Collector's Edition
Guaranteed Closed Beta Access - View Status

Subscriptions
Game Card SUSPENDED

The 12 month subscription has been payed in full for well over a month now. Someone help please? :)

Tried calling - Voicemail. I've had a ticket open pertaining to this issue for several days in addition to this. Still no word from Cryptic.
Post edited by Unknown User on

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