The title says it all, I'm receiving this error every time I try to login to STO. I brought this up awhile back in one of the threads below. The temporary fix was put in place and worked - until today.
On my account page it says:
Activated Features
Star Trek Online Closed Beta
Wrath of Khan Admiral's Uniform
Star Trek Online - Preorder
Star Trek Online Del Taco Promotion D
Star Trek Online 12 Month Subscription Preorder
Star Trek Online - Collector's Edition
Guaranteed Closed Beta Access - View Status
Subscriptions
Game Card
SUSPENDED
The 12 month subscription has been payed in full for well over a month now. Someone help please?

Tried calling - Voicemail. I've had a ticket open pertaining to this issue for several days in addition to this. Still no word from Cryptic.
Comments
Post there, so the director of customer service can see your problem and fix it.
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