I have followed the advice of many posters on an issue I'm having with the game. It will play for 5-10 minutes and then lag, skip and rubberband for 1-3 minutes, rinse and repeat. It is seriously on a very specific loop like that. I'm at my wits end with this situation. Can anyone lend anymore advice here. If its my ISP is there anything I can do to improve game play? Also in the last two days, when I exit the game during this lag period window gives me an error message that says display driver was not responding but has recovered, also I have a HP and the the"HP advisor" has frozen and is not responding...Help
I have followed the advice of many posters on an issue I'm having with the game. It will play for 5-10 minutes and then lag, skip and rubberband for 1-3 minutes, rinse and repeat. It is seriously on a very specific loop like that. I'm at my wits end with this situation. Can anyone lend anymore advice here. If its my ISP is there anything I can do to improve game play? Also in the last two days, when I exit the game during this lag period window gives me an error message that says display driver was not responding but has recovered, also I have a HP and the the"HP advisor" has frozen and is not responding...Help
Run dxdiag from Start->Run or from a command prompt. After it has finished running click on Save All Information at the bottom of the screen next to Exit.
Save the text file to your desktop and then open it up, copy the system and display devices sections and paste to the forum.
First thing is it looks like you are using the 9100 integrated video chipset, that shouldn't give you very good performance and would be an indicator why you are getting display driver errors when exiting the game.
Are you using wired or wireless for your network connection?
Communications
LAN Chipset Integrated
LAN Speed 10/100Mbps
WLAN 802.11a/b/g/n Wireless LAN
Check your network drivers and make sure they are current, there may be some newer than HP.
I'm not sure if they install the Nvidia Application firewall on that PC but check to see if it is and uninstall it
Uninstall Nvidia Application Firewall - This is a known issue initializing OLE/COM before STO can run. It is installed with Nvidia chipset drivers, not graphics card drivers. Look for Forceware network access manager as an installed program and uninstall it.
I'm having identical problems with the Nvidia 9100 on my HP 6310F, so you're not alone on this one. The problem wasn't too bad at first, but it's becoming worse.
I had similar issues and it turned out to be the wireless router. Bought a new one and had no problem since. You might have a completely different issue but just letting you know how I solved mine.
I had similar issues and it turned out to be the wireless router. Bought a new one and had no problem since. You might have a completely different issue but just letting you know how I solved mine.
No, that won't work, I'm not on a wireless connection.
Being that it's two identical computers with the exact same problems, I'm leaning towards the inferior video card and weak power supply that came with the computers. I'm gonna try a new video card this week, and up the power supply to 500 watts, and see if that fixes the issue.
the game also uses ports 7000-7500
download nettest and run to do a quick check on a sample of ports
Nettest:
Go to http://files.champions-online.com/nettest.exe
Download this file and run it
A command prompt should appear running the test automatically
For good connections, column 1 and 3 have values around 500 kb/sec (outgoing/incoming), column 2 has values around 20 kb/sec (transfer rate).
Ddommus, replace your video card. I replaced my video card with an XFX HD 5750 and put in a 550 watt power supply a few hours ago, and have ran for over 2 hours without a single episode of lag, and the picture is amazing. It's like playing a whole new game. I'm seeing details I didn't even know existed.
Comments
Run dxdiag from Start->Run or from a command prompt. After it has finished running click on Save All Information at the bottom of the screen next to Exit.
Save the text file to your desktop and then open it up, copy the system and display devices sections and paste to the forum.
Language: English (Regional Setting: English)
System Manufacturer: HP-Pavilion
System Model: NY463AA-ABA p6130f
BIOS: BIOS Date: 04/28/09 15:27:38 Ver: 5.11
Processor: AMD Phenom(tm) 9750 Quad-Core Processor (4 CPUMemory: 7934MB RAM
Page File: 2006MB used, 11814MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
DxDiag Version: 7.00.6002.18107 32bit Unicode
Display Devices
Card name: NVIDIA GeForce 9100
Manufacturer: NVIDIA
Chip type: GeForce 9100
DAC type: Integrated RAMDAC
Device Key: Enum\PCI\VEN_10DE&DEV_0847&SUBSYS_2A81103C&REV_A2
Display Memory: 3821 MB
Dedicated Memory: 239 MB
Shared Memory: 3582 MB
Current Mode: 1440 x 900 (32 bit) (75Hz)
Monitor: SyncMaster 931BW/906BW , SyncMaster Magic CX931BW (Analog)
Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
Driver Version: 8.16.0011.8780 (English)
DDI Version: 10
BGRA Supported: Yes
Driver Attributes: Final Retail
Driver Date/Size: 10/30/2009 19:01:10, 9487976 bytes
WHQL Logo'd: n/a
WHQL Date Stamp: n/a
Device Identifier: {D7B71E3E-4B07-11CF-C051-8A0A1DC2C535}
Vendor ID: 0x10DE
Device ID: 0x0847
SubSys ID: 0x2A81103C
Revision ID: 0x00A2
Revision ID: 0x00A2
First thing is it looks like you are using the 9100 integrated video chipset, that shouldn't give you very good performance and would be an indicator why you are getting display driver errors when exiting the game.
Are you using wired or wireless for your network connection?
Check your network drivers and make sure they are current, there may be some newer than HP.
http://h10025.www1.hp.com/ewfrf/wc/softwareList?os=2100&lc=en&dlc=en&cc=us&product=3998969&lang=en
I'm not sure if they install the Nvidia Application firewall on that PC but check to see if it is and uninstall it
Uninstall Nvidia Application Firewall - This is a known issue initializing OLE/COM before STO can run. It is installed with Nvidia chipset drivers, not graphics card drivers. Look for Forceware network access manager as an installed program and uninstall it.
Ah yes, and if you are running wired for network, try disabling RSS
http://forums.startrekonline.com/showthread.php?p=2339534#post2339534
No, that won't work, I'm not on a wireless connection.
Being that it's two identical computers with the exact same problems, I'm leaning towards the inferior video card and weak power supply that came with the computers. I'm gonna try a new video card this week, and up the power supply to 500 watts, and see if that fixes the issue.
download nettest and run to do a quick check on a sample of ports
Nettest:
Go to http://files.champions-online.com/nettest.exe
Download this file and run it
A command prompt should appear running the test automatically
For good connections, column 1 and 3 have values around 500 kb/sec (outgoing/incoming), column 2 has values around 20 kb/sec (transfer rate).