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Game lags dude

SystemSystem Member, NoReporting Posts: 178,019 Arc User
I have followed the advice of many posters on an issue I'm having with the game. It will play for 5-10 minutes and then lag, skip and rubberband for 1-3 minutes, rinse and repeat. It is seriously on a very specific loop like that. I'm at my wits end with this situation. Can anyone lend anymore advice here. If its my ISP is there anything I can do to improve game play? Also in the last two days, when I exit the game during this lag period window gives me an error message that says display driver was not responding but has recovered, also I have a HP and the the"HP advisor" has frozen and is not responding...Help
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  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    ddommus wrote: »
    I have followed the advice of many posters on an issue I'm having with the game. It will play for 5-10 minutes and then lag, skip and rubberband for 1-3 minutes, rinse and repeat. It is seriously on a very specific loop like that. I'm at my wits end with this situation. Can anyone lend anymore advice here. If its my ISP is there anything I can do to improve game play? Also in the last two days, when I exit the game during this lag period window gives me an error message that says display driver was not responding but has recovered, also I have a HP and the the"HP advisor" has frozen and is not responding...Help

    Run dxdiag from Start->Run or from a command prompt. After it has finished running click on Save All Information at the bottom of the screen next to Exit.

    Save the text file to your desktop and then open it up, copy the system and display devices sections and paste to the forum.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    Operating System: Windows Vista™ Home Premium (6.0, Build 6002) Service Pack 2 (6002.vistasp2_gdr.091208-0542)
    Language: English (Regional Setting: English)
    System Manufacturer: HP-Pavilion
    System Model: NY463AA-ABA p6130f
    BIOS: BIOS Date: 04/28/09 15:27:38 Ver: 5.11
    Processor: AMD Phenom(tm) 9750 Quad-Core Processor (4 CPUMemory: 7934MB RAM
    Page File: 2006MB used, 11814MB available
    Windows Dir: C:\Windows
    DirectX Version: DirectX 11
    DX Setup Parameters: Not found
    DxDiag Version: 7.00.6002.18107 32bit Unicode

    Display Devices
    Card name: NVIDIA GeForce 9100
    Manufacturer: NVIDIA
    Chip type: GeForce 9100
    DAC type: Integrated RAMDAC
    Device Key: Enum\PCI\VEN_10DE&DEV_0847&SUBSYS_2A81103C&REV_A2
    Display Memory: 3821 MB
    Dedicated Memory: 239 MB
    Shared Memory: 3582 MB
    Current Mode: 1440 x 900 (32 bit) (75Hz)
    Monitor: SyncMaster 931BW/906BW , SyncMaster Magic CX931BW (Analog)
    Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
    Driver Version: 8.16.0011.8780 (English)
    DDI Version: 10
    BGRA Supported: Yes
    Driver Attributes: Final Retail
    Driver Date/Size: 10/30/2009 19:01:10, 9487976 bytes
    WHQL Logo'd: n/a
    WHQL Date Stamp: n/a
    Device Identifier: {D7B71E3E-4B07-11CF-C051-8A0A1DC2C535}
    Vendor ID: 0x10DE
    Device ID: 0x0847
    SubSys ID: 0x2A81103C
    Revision ID: 0x00A2
    Revision ID: 0x00A2
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    You might have a couple of issues happening.

    First thing is it looks like you are using the 9100 integrated video chipset, that shouldn't give you very good performance and would be an indicator why you are getting display driver errors when exiting the game.

    Are you using wired or wireless for your network connection?
    Communications
    LAN Chipset Integrated
    LAN Speed 10/100Mbps
    WLAN 802.11a/b/g/n Wireless LAN

    Check your network drivers and make sure they are current, there may be some newer than HP.

    http://h10025.www1.hp.com/ewfrf/wc/softwareList?os=2100&lc=en&dlc=en&cc=us&product=3998969&lang=en

    I'm not sure if they install the Nvidia Application firewall on that PC but check to see if it is and uninstall it

    Uninstall Nvidia Application Firewall - This is a known issue initializing OLE/COM before STO can run. It is installed with Nvidia chipset drivers, not graphics card drivers. Look for Forceware network access manager as an installed program and uninstall it.

    Ah yes, and if you are running wired for network, try disabling RSS
    http://forums.startrekonline.com/showthread.php?p=2339534#post2339534
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited May 2010
    I'm having identical problems with the Nvidia 9100 on my HP 6310F, so you're not alone on this one. The problem wasn't too bad at first, but it's becoming worse.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited May 2010
    I had similar issues and it turned out to be the wireless router. Bought a new one and had no problem since. You might have a completely different issue but just letting you know how I solved mine.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited May 2010
    I had similar issues and it turned out to be the wireless router. Bought a new one and had no problem since. You might have a completely different issue but just letting you know how I solved mine.

    No, that won't work, I'm not on a wireless connection.

    Being that it's two identical computers with the exact same problems, I'm leaning towards the inferior video card and weak power supply that came with the computers. I'm gonna try a new video card this week, and up the power supply to 500 watts, and see if that fixes the issue.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited May 2010
    the game also uses ports 7000-7500
    download nettest and run to do a quick check on a sample of ports
    Nettest:
    Go to http://files.champions-online.com/nettest.exe
    Download this file and run it
    A command prompt should appear running the test automatically

    For good connections, column 1 and 3 have values around 500 kb/sec (outgoing/incoming), column 2 has values around 20 kb/sec (transfer rate).
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited May 2010
    Ddommus, replace your video card. I replaced my video card with an XFX HD 5750 and put in a 550 watt power supply a few hours ago, and have ran for over 2 hours without a single episode of lag, and the picture is amazing. It's like playing a whole new game. I'm seeing details I didn't even know existed.
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