test content
What is the Arc Client?
Install Arc

Launcher freezes

SystemSystem Member, NoReporting Posts: 178,019 Arc User
The patching of STO failed with todays patch. Since I was not able to start the game afterwards, I reinstalled it.
Since then the game freezes at the Cryptic Launcher and states "Trying to update the Launcher. Please be patient. Tried connecting 1 time."

I can ping patchserver.crypticstudios.com as well as telnet port 7255 on that server, which gives the expected "bad connection header" after pressing Enter a few times.

If I do a netstat -n it shows me that there is a connection to 208.95.184.25:7255 waiting - for whatever reason.
However it states an established connection to 208.95.184.164:7255 (I assume this to be a proxy or a loadbalancer backend).
I can manually telnet this adress and port and get the expected "bad connection header".

The nettest utility hangs on port 80. The programm does not proceed any further.
I have reasonable doubts that my ISP is blocking port 80.
netstat says that the connection is established anyway and I am also able to telnet address and port with positive results.

Just for the completeness:
Since I already have played the game on this MacBook Pro long enough to become Commander 8, I do not assume hardware incompatabilities.
According to the Nvidia website's automatic driver check, I have the latest drivers installed for my NVIDIA GeForce 9600M GT.

However, you can download my dxdiag output from my dropbox if needed.

If anybody has any suggestions, I'd be glad to hear them.

Kind Regards,

Markus

Edit: You can also find my CRASH and Shutdown logs on dropbox.

Edit2: My connection speed details 741859916.png
Post edited by Unknown User on

Comments

  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    i have the exact same problem, am running windows 7 intel....have reinstalled game but same..and cant fix
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    I have made a tracert. Tha last IP belongs to xo.com. Funny enough, since I am able to telnet the .25 address.

    Routenverfolgung zu 208.95.185.25
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    Sigh... same problem
    Windows Vista iMac bootcamp
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    Was related to the EU connectivity problems and works again.
Sign In or Register to comment.