Since the new patch came out I've been trying to get into the game, but I can't get past the launcher. Normally new patches come through for me in seconds. This one is getting stuck around 9% completion and inching up at a rate of maybe 10k every 5 minutes.
I've got no lag anywhere else on the intertubes; what's going on? Is the patch server down?
WHAT IS WRONG HERE? STO SIDE IS SLOWER THAN SLOW , THIS SITE HEREN IS CLOSWER THAN SLOW AND THE PATCH SERVER ARE REALLY A PEACE OF **** AT THE MOMENT... -.-
DEVVS DO SOMETHING THERE IS A RAID IN 1 HOUR HERE AND I VE TO BE ONLINE BECAUSE I PROMISED!!!!:mad::mad::mad::mad:
my patch stuck at 5.8% then reset to 0%. Then it started back up a few mins later at 5.8% and now it's jumped up to 10.2% and froze again. about 30mins waiting for it to patch...:mad:
well its now at the point of nothing. i just closed the luncher and restarted it. in hope it would be better. and now its not even trying to patch. its just stuck on, of what i can think is. serching to patch
Looking at the trouble I've been having, it seems to be related to some sort of US-EU link outage i.e. people generally reporting trouble accessing some servers in the US, from the EU. Might be coincidence of course.
A tracert to the patch server shows no problems in terms of overall latency so something weird is going on.
I am looking into this at the moment, but please make sure you have tried the following.
Run as admin.
Make a new Exception for STO with your firewalls and anti virus.
Disable or enable your Proxy settings in the launcher.
Run and post your nettests
a nice and simple tesk to try it.l is to goto the main website and try to download the turrent and you will see. very slow. so its forsure them not us.
Sadly my nettest is still stuck on port 80 testing, whilst a tracert comes through immediately, so an uneducated random guess would say that HTTP traffic has died somewhere along the route whilst ICMP traffic carries on?
I am looking into this at the moment, but please make sure you have tried the following.
Run as admin.
Make a new Exception for STO with your firewalls and anti virus.
Disable or enable your Proxy settings in the launcher.
Run and post your nettests
Well obviously...
What's your next troubleshooting tip Cryptic? Make sure we have our PC's plugged in?!
Give them a break :mad: They have to determine the cause of the problem just as much as we do - it's no good them ringing their local ISP that serves Cryptic if the fault lies at one of the border connections. Localising network faults isn't trivial and the more data we give them, the better.
If you can't be helpful, go do something else until the problem is resolved...
Edit: Your rude comment about the problem being slow at their end is particularly out of line, considering that if you'd read the threads about this you'd know it's not just STO that is affected.
Comments
DEVVS DO SOMETHING THERE IS A RAID IN 1 HOUR HERE AND I VE TO BE ONLINE BECAUSE I PROMISED!!!!:mad::mad::mad::mad:
It's a conspiracy I tells ya! This sort of thing always seems to happen just before I plan to log on, ask my fleet mates!
http://forums.startrekonline.com/showthread.php?p=2327941#post2327941
Frak !! Where is the dictionary ?
A tracert to the patch server shows no problems in terms of overall latency so something weird is going on.
Run as admin.
Make a new Exception for STO with your firewalls and anti virus.
Disable or enable your Proxy settings in the launcher.
Run and post your nettests
Download Nettest:
http://files.champions-online.com/nettest.exe
Mine too.
/10chars
Well obviously...
What's your next troubleshooting tip Cryptic? Make sure we have our PC's plugged in?!
I have a tip for you, whatever it is that is broken/running slow on your end; throw money at it, instead of at strippers
Don't be rude, Toho.
If you can't be helpful, go do something else until the problem is resolved...
Edit: Your rude comment about the problem being slow at their end is particularly out of line, considering that if you'd read the threads about this you'd know it's not just STO that is affected.
LoL, eat my d'k tahg!