I downloaded, patched, and launched this game yesterday. My 1st day of a 10 day trial. I keep receiving errors when launching the game complaining about error decompressing file. So I opened a ticket yesterday early afternoon (Error Decompressing File . - #733204 - Star Trek Online) and I haven't so much as even got a hello back. Wow, sure glad I didn't drop $50 bucks on this.
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http://forums.startrekonline.com/showthread.php?t=118737