Hi,
I live in the UK and my game becomes unplayable in the evening due to massive lag on all actions. Last time I spoke to them on the phone about this they claimed it was either something on my end, or something on Cryptics end.
I refuse to believe this TRIBBLE from BT but have given them a little time to resolve it. Have just filed another complaint with them because they haven't.
Does anybody have any technical knowledge as to what it might be the ISP is doing to mess with the connection to the STO servers that is borking this up so much, so when the claim it isn't them I can rebuttle.
It happens without fail every evening at 7pm GMT which clearly isn't peak time for the STO servers which is probably during American peak hours.
Here is my nettest during these times, I am guessing it is to do with the ports in the 7k range.
contacting nettest server..
Local IP: 86.145.175.140
Ping: 100.1 msec
Port: 80: 162 KB/sec 7 KB/sec 172 KB/sec 500
Port: 80: 163 KB/sec 8 KB/sec 175 KB/sec 500
Port: 443: 157 KB/sec 7 KB/sec 167 KB/sec 500
Port: 443: 169 KB/sec 8 KB/sec 179 KB/sec 500
Port: 7255: 6 KB/sec 0 KB/sec 7 KB/sec 500
Port: 7255: 9 KB/sec 1 KB/sec 10 KB/sec 500
Port: 7003: 8 KB/sec 1 KB/sec 10 KB/sec 500
Port: 7003: 9 KB/sec 1 KB/sec 13 KB/sec 500
Port: 7202: 8 KB/sec 4 KB/sec 21 KB/sec 500
Port: 7202: 9 KB/sec 2 KB/sec 13 KB/sec 500
Port: 7499: 9 KB/sec 1 KB/sec 10 KB/sec 500
Port: 7499: 9 KB/sec 1 KB/sec 11 KB/sec 500
Port: 80: 176 KB/sec 8 KB/sec 191 KB/sec 500
Idle NIC bandwidth Send: 0 KB/sec Recv: 4 KB/sec
hit return to exit
out of interest, is this something connecting through a proxy is likely to fix?
Comments
They vary the anount and type of shaping baised on peak times and amount of network traffic.
And yes, run your game through the EU proxy setting to see if this resolves your problem.
I wish everyone would drop BT and they would go out of business. Best suggestion is to switch companies when you get the chance.
oh well, ive given up cancelled my sub tonight no point wasting more money on something i have only managed to play 3 times this month.
dont worry ill be back in 6 months to have another go when they have sorted out the isps to allow STO to work and added some more features, just feel a bit like ive spent 50 quid and got nothing for my money so far.