test content
What is the Arc Client?
Install Arc

stopped patching

SystemSystem Member, NoReporting Posts: 178,019 Arc User
yes, I paid.
Post edited by Unknown User on

Comments

  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    Need a lot more information to help you but would start with:
    • Right click the STO game launcher and Run as administrator
    • Make sure Star Trek Online.exe and Gameclient.exe are allowed to connect to the internet through your firewall and antivirus programs
    • Make sure TCP 80, 443, and 7000-7500 are open outbound on your PC software firewall and router / modem hardware firewall
    • Do not port forward TCP 7000-7500 on your router / modem
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    Your account looks okay, so you will have to be far more specific.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    I would ask if he downloaded through Steam as this (at one stage) always re-patched the game, even when the patch was finished it would start again as thought it was in a loop.
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