Also ich habe mir ganz normal STO gekauft und dann installiert auf meinem PC es hat alles geklappt und habe den Product Key eingegeben und dann Registriert!
Habe dann mit Mail best
So I bought quite normal STO and then installed on my PC it worked out everything and have entered the product key and then Join!
I then confirmed by email and I logged on the website and everything worked perfectly ....
But when I opened the game and then entered my acc data have (correctly typed)
Stand down only in the left corner "error account. Please Contact Billing Support
I do not know what I have done wrong to tell me that a PLS!!
You need a retail key (purchase the game)
You need an active subscription to the game
* Star Trek Online - Preorder
* Star Trek Online 12 Month Subscription Preorder
* Star Trek Online Del Taco Promotion B
* Wrath of Khan Admiral's Uniform * Star Trek Online - Digital Deluxe
* Star Trek Online - Retail
Subscriptions
* Star Trek Online Recurring 12-Month ACTIVE
Next Billing Date: Mar 3 2011
Ich habe einen Spiel Key
und das spiel hab ich auch gekauft!
Das ist nicht mein problem nur es funktioniert irgendwie nicht
wie ich schon gesagt habe da steht nur "Account Error"
English (for you):
I have a key and the game I also bought! That is not my problem only it functioned somehow not as I already said stands there only " Account Error"
But thx for your answer - can anyone help me pls
In german or in English!
i think the same thing happened to me for some reason the payment/GTC i put in weeks ago has been removed from my account. have you checked your subscription status ?
Your subscription expired and you have never put in a payment method. You can do this from your account dashboard. Also, in the future please be aware this forum is English-only. If you want to ask a question in German, please use the German forum.
Your subscription expired and you have never put in a payment method. You can do this from your account dashboard. Also, in the future please be aware this forum is English-only. If you want to ask a question in German, please use the German forum.
Comments
You need a retail key (purchase the game)
You need an active subscription to the game
http://www.startrekonline.com/user
Ich habe einen Spiel Key
und das spiel hab ich auch gekauft!
Das ist nicht mein problem nur es funktioniert irgendwie nicht
wie ich schon gesagt habe da steht nur "Account Error"
English (for you):
I have a key and the game I also bought! That is not my problem only it functioned somehow not as I already said stands there only " Account Error"
But thx for your answer - can anyone help me pls
In german or in English!
Translation /