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What is the Arc Client?
Install Arc

Are the servers down?

SystemSystem Member, NoReporting Posts: 178,019 Arc User
Reason i ask is cos I got to the character selection screen like normal selected my character and pressed play and all i got was the sound you normally get then the game minimizes to the desktop, but it hasn't crashed as I can restore sto but i'm just struck in a loop and can't get the game to start.

running windows 7 64-bit btw and it was running ok for me less then 24 hours ago. :(

So anyone know how to fix this or is it just a cause of leaving it for a few hours?

Comments

  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    Try running in windowed mode, it is possible something like your firewall or AV program is popping up a dialog behind the client window.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    An FYI, I used my laptop to check and I did get a Microsoft Security Essentials prompt to submit the Gameclient.exe file to them for a sample submision.

    This didn't prevent me from playing the game, but indicates that file was updated recently. As was advised above your AV or software firewall may need to be updated to allow the new version of gameclient.exe, located in the STO directory.
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