test content
What is the Arc Client?
Install Arc

Account Error

SystemSystem Member, NoReporting Posts: 178,019 Arc User
So, I let my sub expire and for some fleet reasons I decided to resub at least for a month. I renewed my subscription and whenever I try to connect the patcher says "Account Error -- Please Contact Billing Support." I have a retail key, a preorder key, closed beta key, and open beta key all registered on the account. Also under subscriptions it says "Game Card - Active". I didn't use a game card, but still it says active.

What gives?
Post edited by Unknown User on

Comments

  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    Looks like you have the sub setup with an expired CC.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    4/10 isn't an expired card... yet rofl. Unless, of course, I accidentally clicked 3/10 instead. Did I? How do I fix it?

    Besides, why would it say "Active" if it is expired?
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    Well, it appears to be working now. I deleted that card and re-entered the information. Maybe I clicked the wrong month for the expiration date.

    Thanks for the help code.
Sign In or Register to comment.