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Continous Disconnects:

SystemSystem Member, NoReporting Posts: 178,019 Arc User
Howdy guys.

I've got a wee bit of an annoying issue here.

Bottom Line: Continous Disconnects.

Now this is not a post to blame cryptic or be a QQ'er or anything like that. I'd just like to see if I can get this solved.

Ok with that out of the way, here is the problem:

STO hits me with both frequent disconnects, but also "program not responding errors" Disconnects occur both when the program is not responding and more often than not, when it is.

System:
Dell XPS M1710
-Windows XP Pro SP3 (Win7 out of budget atm - college)
-Intel Core Duo 2ghz (2 cores)
-2 Gig of DDR2 800 Ram (ya I know, dell, but these 2 sticks have NEVER had issues surprisingly)
-Geforce 7900GS (Latest Drivers, but its 178 beta Version still I think)
-Broadcomm Xtreme 1 57xx network adapter (Drivers up to date)
-80ghz IDE ATA 133 Driver (Read issues haven't been a problem so far)
-Fresh Install of Windows XP Pro (Reformat, problem occurs before AND after reformat)
-GameClient.exe process afinity is set to both Cores 0 and 1

Internet:
-CenturyLink (Embarq) ADSL2+ (3mbs/750kbs)
-Zyxel EQ-660HW D1-v2 Router (Bridged, firewall makes me angry)
-Windows Xp Firewall (Startrek_Online.exe, Gameclient.exe, CrypticError.exe allowed, Ports 7000-7500 -not opened - plz don't make me)
-Vipre AntiVirus (active protection off, basically the same as turning the antivirus off)
-Internet Test Site gives internet a line quality of A-, and a bandwidth quality of B

Other 3rd party:
-Advanced System Optimizer (used in attempt to FIX issue. Helped with frame rates by 2 general graphics settings but disconnect issue was not solved by this)
-Game Booster (on or off makes no diff on d/c, just frame rate)
-Logitech Gaming Software for Attack 3 Joystick (not issue, added as all of an hour ago if that)
-Teamspeak 2/3 or Ventrilo (not related, none of my other games have had issues with this, and they are not known for them with the bandwidth that I have)

Extra post with more info below:
Post edited by Unknown User on

Comments

  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    Tracert to [url]www.startrekonline.com:[/url]

    Tracing route to www.startrekonline.com [208.95.185.174]

    over a maximum of 30 hops:



    1 6 ms 6 ms 7 ms nv-76-3-144-1.dhcp.embarqhsd.net [76.3.144.1]

    2 6 ms 7 ms 6 ms nv-69-69-252-173.dyn.embarqhsd.net [69.69.252.173]

    3 24 ms 24 ms 23 ms te-3-3.car1.LasVegas1.Level3.net [4.71.176.29]

    4 24 ms 33 ms 35 ms ae-4-4.ebr1.LosAngeles1.Level3.net [4.69.133.110]

    5 23 ms 24 ms 24 ms ae-3-80.edge1.LosAngeles9.Level3.net [4.69.144.138]

    6 13 ms 13 ms 13 ms xo-level3-xe.losangeles9.level3.net [4.53.228.10]

    7 25 ms 25 ms 25 ms vb2001.rar3.sanjose-ca.us.xo.net [207.88.13.30]

    8 101 ms 95 ms 94 ms te-3-0-0.rar3.denver-co.us.xo.net [207.88.12.57]

    9 95 ms 95 ms 95 ms te-4-1-0.rar3.chicago-il.us.xo.net [207.88.12.21]

    10 94 ms 94 ms 94 ms ae0d0.mcr2.cambridge-ma.us.xo.net [216.156.0.30]

    11 94 ms 93 ms 97 ms ae1d0.mcr1.cambridge-ma.us.xo.net [216.156.1.13]

    12 97 ms 94 ms 103 ms 216.55.4.18

    13 95 ms 94 ms 94 ms 208.95.185.174



    Trace complete.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    Tracert to [url]www.crypticstudios.com:[/url]

    Tracing route to www.crypticstudios.com [208.95.185.180]

    over a maximum of 30 hops:



    1 7 ms 6 ms 6 ms nv-76-3-144-1.dhcp.embarqhsd.net [76.3.144.1]

    2 6 ms 6 ms 6 ms nv-69-69-252-41.dyn.embarqhsd.net [69.69.252.41]

    3 6 ms 6 ms 6 ms 206.51.71.165

    4 19 ms 19 ms 19 ms bb-snjucacl-jx4-02-xe-1-1-0.core.lightcore.net [206.51.69.161]

    5 81 ms 23 ms 24 ms 216.156.84.13.ptr.us.xo.net [216.156.84.13]

    6 25 ms 24 ms 24 ms vb2000d1.rar3.sanjose-ca.us.xo.net [207.88.13.98]

    7 94 ms 94 ms 94 ms te-3-0-0.rar3.denver-co.us.xo.net [207.88.12.57]

    8 94 ms 94 ms 95 ms te-4-1-0.rar3.chicago-il.us.xo.net [207.88.12.21]

    9 94 ms 94 ms 94 ms ae0d0.mcr2.cambridge-ma.us.xo.net [216.156.0.30]

    10 93 ms 93 ms 93 ms ae1d0.mcr1.cambridge-ma.us.xo.net [216.156.1.13]

    11 96 ms 94 ms 103 ms 216.55.4.18

    12 94 ms 93 ms 93 ms 208.95.185.180



    Trace complete.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    Any other info I can think of:

    -I am on instance #19 (I Think) as Duck-Dodgers@Focke-Wulf as Fed.
    -This issue did NOT occur with my older computer (whose motherboard finally died after 5 years) with the general specs of:

    Old Comp Specs:
    -Windows Xp Pro Sp3
    -Asus A8N-SLI (Best board ever made in history if you ask me)
    -AMD Athlon 64 skt 939 3500+
    -2x1GB Kingston ValueRAM DDR1-400
    -XFX Geforce 7600GT (older drivers)
    -Onboard Lan + Audio
    -Exact Same Internet

    -Both Comps are on Wired Config with home-made tool-tested CAT5 AS WELL AS Out-Of-Box CAT5 (both tested)
    -Wireless Also tested, no difference
    -Windows Firewall and all other security disabled, Windows Firewall Process Disabled. as well as no security installed (I tested lag issue before as well as after I installed all anti-virus & 3rd party software)
    -Zyxel Router has latest firmware update
    -Laptop is kept below 60C at all times, And in fact is around 35-40C right now with the same issues
    -I know the 7900GS =About= 7800GTX with about half the pixel pipelines closed off, but 3rd party benchmark software still gave it pretty good rates (enough to play all the latest games)
    -I have both kept it normal and removed every process and service that I can even beging to think of, and game booster cuts out most of those auto as well (same issue)
    -Defrag and RegClean do not fix this issue
    -Advanced System Optimizer gives harddrive Search times good rates
    -CenturyLink ADSL 2+ is well within the good-excellent range when it comes to gaming
    -Hard Driver diagnostics (the kind done which require a restart of Windows, which is done on boot-up) returns no errors of any kind
    -Computer is less than 5 feet away from router
    -2 other computers on network, both Wireless (them), and both used for web browsing only and scanned with both vipre, lavasoft adware, and spybot
    -STO comp scanned with Vipre and Advanced System Optimizer 3 (it does a really good job with most things, and it seems to fit with the fact it was made in germany)
    -STO comp also scanned with Adware and Spybot
    -No Errors or anything with virus,malware, trojens, you name it
    -Computer has history with having dl.exe trojen which was removed with no after effects so far, and reformat occured after dl.exe elimitated

    -dl.exe is a bugger, it will attach itself to other programs (including STO, Firefox 3, and pretty much anything) Parent program I think is Lincum, usually gotten after trying to download and install "free" games. (I have used Anarchy Online, Voyage Century Online, Bounty Bay Online, and several mmorts games as well).

    This computer has preformed well with the following games:
    -EVE-Online (2 instances with moderate graphics settings, plus a 3rd on another computer)
    -Warcraft 3: TFT
    -World in Conflict (little bit of a frame rate issue, but solvable by low graphics settings)
    -Star Craft: Brood War
    -Star Trek: (Star Fleet Command 2:EAW) - (SFC3) - (ST: Armada 1 & 2) - (Star Trek: Galatic Conquest -Beta - game that is currently out that will probably fail thanks to cryptic - no hard feelings)
    -Vega Strike (As well as open-source project Vega Trek)
    -World in Conflic Game server + Teamspeak 2 server at same time
    -Rhino 3 and 4 (CADD) as well as ACADD '97 LT

    And thats about all I can think of :) If anyone can help me out with this doozy, it would be greatly appreciated :)

    Focke-Wulf

    Edit: DxDiag: http://www.megaupload.com/?d=0MAUQT6T
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    Did yous ay ports 7000-7500 are not opened? you wont be able to play without opening that port range.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    Actually you can with Upnp

    No as I listed before: The GAME CLIENTS:

    StarTrekOnline.exe
    Gameclient.exe (actual game)
    CrypticError.exe

    ALL of those have Full Access To ANY Port they Request transfer through my firewall. So basically count them as a DMZ.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    Sorry for the repeated posting, but I'm still brainstorming.

    Looking through the forums, considering that BOTH Nvidia AND ATI Cards had similar issues at about the same time... I wonder if cryptic didn't do a little tampering with the Graphics Engine.

    Might wanna follow CCP's example and have that stuff tested on a different server for a month or so before you apply it in game :) Probably plenty of willing admirals.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    Focke-Wulf wrote: »

    Might wanna follow CCP's example and have that stuff tested on a different server for a month or so before you apply it in game :) Probably plenty of willing admirals.

    Youll be glad to know a test server is coming within the next week or two.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    Noticed a few items.

    Please post the exact model, driver version, and driver date of the broadcom.

    Your route includes XO communications hops, one other person posting late last night could not even connect on TCP 7255 and included the same hops. They were able to patch and play on the game fine a few days ago.

    Your modem may not support outbound small packets very well. You can try setting either your PC or the LAN side of the router to 10 FULL instead of auto or 100 full. This is a simple and quick test.

    Please share your reasoning for not wanting to open outbound TCP 7000-7500? You could have something flakey happening with UPnP. No port forwarded, everything is outbound TCP.

    I have a troubleshooting FAQ, one section includes network monitoring and trending with Ping Plotter on specific TCP ports (not ICMP like ping or tracert).
    http://forums.startrekonline.com/showthread.php?p=2281229#post2281229

    Find the specific server IP and TCP 7xxx port when you get the disconnects, have a command prompt with netstat -n ready to go minimized on your task bar and run the game in Windowed mode. Use one of your other PCs to run the Ping Plotter and configure it with the exact server IP and TCP port. Make sure to report all hops.

    If you get packet loss on the Cryptic server, check for corresponding hops that are now also dropping the trace (some hops will always drop the trace). You can save these results and post them here.

    VIPRE Antivirus
    All-new technology: antivirus + antispyware engine

    Does this security application provide logs?
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    also
    Go to http://files.champions-online.com/nettest.exe
    Download this file and run it
    A command prompt should appear running the test automatically

    Column 1 and 3 have values around 500 kb/sec (outgoing/incoming), column 2 has values around 20 kb/sec (transfer rate). If the values in these columns is less than what is expected you may have filtering or blocked ports either on your personal network or from your ISP.

    and post the results
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    After about an hour or so of gameplay the server starts to continually disconnect me from the game. Last night within a 30 minute timeframe I was dc'd a dozen times. No one else in my guild (Pax Infinitus) stated they were having these issues, some said they were rubberbanding. I have current drivers at this time. I play SWG, LOTRO, and WOW as well as sto and I dont have these issues in those games.


    I did a dxdiag, but it says I am not allowed to post attachments so I don't know how to attach a zip file of my dxdiag.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    After about an hour or so of gameplay the server starts to continually disconnect me from the game. Last night within a 30 minute timeframe I was dc'd a dozen times. No one else in my guild (Pax Infinitus) stated they were having these issues, some said they were rubberbanding. I have current drivers at this time. I play SWG, LOTRO, and WOW as well as sto and I dont have these issues in those games.


    I did a dxdiag, but it says I am not allowed to post attachments so I don't know how to attach a zip file of my dxdiag.

    See my reply here
    http://forums.startrekonline.com/showthread.php?p=2307768#post2307768
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    NetTest.exe:

    contacting nettest server..
    Local IP: TRIBBLE.TRIBBLE.TRIBBLE.TRIBBLE
    Ping: 93.8 msec
    Port: 80: 191 KB/sec 6 KB/sec 202 KB/sec 500
    Port: 80: 189 KB/sec 6 KB/sec 200 KB/sec 500
    Port: 443: 189 KB/sec 6 KB/sec 200 KB/sec 500
    Port: 443: 189 KB/sec 6 KB/sec 199 KB/sec 500
    Port: 7255: 189 KB/sec 6 KB/sec 199 KB/sec 500
    Port: 7255: 189 KB/sec 6 KB/sec 200 KB/sec 500
    Port: 7003: 189 KB/sec 7 KB/sec 200 KB/sec 500
    Port: 7003: 189 KB/sec 6 KB/sec 199 KB/sec 500
    Port: 7202: 189 KB/sec 6 KB/sec 202 KB/sec 500
    Port: 7202: 189 KB/sec 6 KB/sec 200 KB/sec 500
    Port: 7499: 189 KB/sec 6 KB/sec 199 KB/sec 500
    Port: 7499: 194 KB/sec 6 KB/sec 204 KB/sec 500
    Port: 80: 189 KB/sec 6 KB/sec 200 KB/sec 500
    Idle NIC bandwidth Send: 0 KB/sec Recv: 0 KB/sec
    hit return to exit

    I would expect the downloads to be around those, but the uploads don't look right.

    Windows Firewall is not blocking it because STO has Unrestricted Access Through it. See notes on previous posts.

    The Anti-Virus has nothing to do with it, as you can see in the notes I posted.

    The problem doesn't disconnect me so much now. Its more of a dysinc issue almost. Basically I will play for a good few mins, and then the game will appear to "freeze", after which a bunch of actions appear in quick succession, and I'm either dead or back where I was a few minutes ago.

    I'm not sure but 6kb/s doesn't look right. The modem is currently bridged (as it was when I posted all that ping data etc, as well as all earlier tests).

    Let me try 10 instead of 100.

    Broadcom drivers are latest.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    Broadcom:

    PCI\VEN_14E4&DEV_1600&SUBSYS_01CE1028&REV_02\4&378EDFA4&0&00E2

    Driver 12.2.2.0.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    Ok a bit more:

    Router is:
    http://www.zyxel.com/web/product_family_detail.php?PC1indexflag=20040812093058&CategoryGroupNo=AC5783AE-9475-41AD-BDA5-0997187F44AA&display=6241

    As to its settings.... I hope you can tell me. I can do a linksys pretty dang well. But that thing will turn your brain inside out.

    Edit: Random Stuff for your info since I'm totally out of my ballpark now:

    Router Tests:

    {\rtf1\ansi\ansicpg1252\deff0\deflang1033{\fonttbl{\f0\fswiss\fcharset0 Arial;}}
    {\*\generator Msftedit 5.41.15.1515;}\viewkind4\uc1\pard\f0\fs20 SAR Driver Counters Display:\par
    inPkts = 0x0003c2c8, inDiscards = 0x00000000\par
    outPkts = 0x000327e3, outDiscards = 0x00000db2\par
    inF4Pkts = 0x00000000, outF4Pkts = 0x00000000\par
    inF5Pkts = 0x00000000, outF5Pkts = 0x00000000\par
    openChan = 0x00000002, closeChan = 0x00000000\par
    txRate(Bps) = 0, rxRate(Bps) = 0\par
    \par
    DSL Line Status:\par
    noise margin upstream: 11 db\par
    output power downstream: 19 db \par
    attenuation upstream: 20 db\par
    tone 0- 31: 00 00 00 05 67 99 99 99 99 9a aa aa a9 98 86 64 \par
    tone 32- 63: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 \par
    tone 64- 95: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 \par
    tone 96-127: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 \par
    tone 128-159: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 \par
    tone 160-191: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 \par
    tone 192-223: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 \par
    tone 224-255: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 \par
    tone 256-287: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 \par
    tone 288-319: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 \par
    tone 320-351: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 \par
    tone 352-383: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 \par
    tone 384-415: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 \par
    tone 416-447: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 \par
    tone 448-479: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 \par
    tone 480-511: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 \par
    noise margin downstream: 19 db\par
    output power upstream: 12 db \par
    attenuation downstream: 34 db\par
    tone 0- 31: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 \par
    tone 32- 63: 07 77 77 77 77 87 77 77 77 77 77 77 77 77 66 66 \par
    tone 64- 95: 07 66 66 66 66 66 66 66 66 66 66 66 66 66 66 66 \par
    tone 96-127: 66 66 66 55 55 55 55 55 55 55 55 55 55 55 55 55 \par
    tone 128-159: 55 55 55 55 55 55 44 44 44 44 44 44 44 43 34 44 \par
    tone 160-191: 44 44 44 20 24 44 44 44 44 44 44 30 23 44 44 44 \par
    tone 192-223: 34 30 34 44 43 24 44 33 44 33 20 02 33 33 33 33 \par
    tone 224-255: 33 33 33 33 33 34 43 43 33 33 32 02 03 33 33 30 \par
    tone 256-287: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 \par
    tone 288-319: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 \par
    tone 320-351: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 \par
    tone 352-383: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 \par
    tone 384-415: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 \par
    tone 416-447: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 \par
    tone 448-479: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 \par
    tone 480-511: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 \par
    \par
    DHCP: N/A\par
    \par
    ZyNOS Firmware Version: V3.40(BEF.8) |03/17/2009\par
    \par
    WAN Information:\par
    DSL Mode: ADSL_G.dmt\par
    IP Address: N/A\par
    IP Subnet Mask: N/A\par
    Default Gateway: 0.0.0.0\par
    VPI/VCI: 8/35\par
    \par
    LAN Information:\par
    IP Address: 192.168.2.1\par
    IP Subnet Mask: 255.255.255.0\par
    }
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    More Info:

    Microsoft Windows XP [Version 5.1.2600]
    (C) Copyright 1985-2001 Microsoft Corp.

    C:\Documents and Settings\Scott Franz>ping nettest.cyrpticstudios.com
    Ping request could not find host nettest.cyrpticstudios.com. Please check the na
    me and try again.

    C:\Documents and Settings\Scott Franz>ping nettest.crypticstudios.com

    Pinging nettest.crypticstudios.com [208.95.184.10] with 32 bytes of data:

    Reply from 208.95.184.10: bytes=32 time=93ms TTL=115
    Reply from 208.95.184.10: bytes=32 time=93ms TTL=115
    Reply from 208.95.184.10: bytes=32 time=93ms TTL=115
    Reply from 208.95.184.10: bytes=32 time=93ms TTL=115

    Ping statistics for 208.95.184.10:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
    Approximate round trip times in milli-seconds:
    Minimum = 93ms, Maximum = 93ms, Average = 93ms

    C:\Documents and Settings\Scott Franz>ping patchserver.crypticstudios.com

    Pinging patchserver.crypticstudios.com [208.95.184.25] with 32 bytes of data:

    Reply from 208.95.184.25: bytes=32 time=93ms TTL=115
    Reply from 208.95.184.25: bytes=32 time=93ms TTL=115
    Reply from 208.95.184.25: bytes=32 time=93ms TTL=115
    Reply from 208.95.184.25: bytes=32 time=93ms TTL=115

    Ping statistics for 208.95.184.25:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
    Approximate round trip times in milli-seconds:
    Minimum = 93ms, Maximum = 93ms, Average = 93ms

    C:\Documents and Settings\Scott Franz>
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    Telnet Test:

    Microsoft Windows XP [Version 5.1.2600]
    (C) Copyright 1985-2001 Microsoft Corp.

    C:\Documents and Settings\Scott Franz>telnet patcheserver.crypticstudios,com 725
    5
    Connecting To patcheserver.crypticstudios,com...Could not open connection to the
    host, on port 7255: Connect failed

    C:\Documents and Settings\Scott Franz>
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    Netstat:

    Microsoft Windows XP [Version 5.1.2600]
    (C) Copyright 1985-2001 Microsoft Corp.

    C:\Documents and Settings\Scott Franz>netstat -n

    Active Connections

    Proto Local Address Foreign Address State
    TCP 76.3.145.109:2535 138.210.153.18:80 CLOSE_WAIT
    TCP 76.3.145.109:2536 138.210.153.18:80 CLOSE_WAIT
    TCP 76.3.145.109:2537 138.210.153.18:80 CLOSE_WAIT
    TCP 76.3.145.109:2538 138.210.153.18:80 CLOSE_WAIT
    TCP 76.3.145.109:2539 138.210.153.18:80 CLOSE_WAIT
    TCP 76.3.145.109:2540 138.210.153.18:80 CLOSE_WAIT
    TCP 76.3.145.109:2541 74.125.19.113:80 CLOSE_WAIT
    TCP 76.3.145.109:2554 138.210.153.18:80 CLOSE_WAIT
    TCP 76.3.145.109:2555 138.210.153.18:80 CLOSE_WAIT
    TCP 76.3.145.109:2556 138.210.153.9:80 CLOSE_WAIT
    TCP 76.3.145.109:2668 208.95.184.98:7003 ESTABLISHED
    TCP 76.3.145.109:2669 76.3.146.71:139 TIME_WAIT
    TCP 76.3.145.109:2670 76.3.146.71:139 TIME_WAIT
    TCP 76.3.145.109:2672 69.63.176.193:80 ESTABLISHED
    TCP 76.3.146.214:2509 76.3.149.160:445 ESTABLISHED
    TCP 127.0.0.1:5152 127.0.0.1:2602 CLOSE_WAIT

    C:\Documents and Settings\Scott Franz>
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    Hmm. This is interesting.

    I went into the options tab and told it to PLAY via proxy, and now the lag from server is suddenly gone.

    Why would that be?
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    Focke-Wulf wrote: »
    Hmm. This is interesting.

    I went into the options tab and told it to PLAY via proxy, and now the lag from server is suddenly gone.

    Why would that be?

    :) Because one of the hops between you and the Cryptic servers was blocking or dropping game traffic on the TCP port.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    So let me guess:

    The fix for a lot of this is just set it to Proxy?
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    setting to poxy is to fix somepeople if they are having a routing problem to the server . Using the proxy you are sent along a different routing path and uses a very narrow set of ports. This works for those where the problem is cause by something other that thier ISP as the one doing traffic shapping or a badly configured router(hops) .
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    I've had some hairy experiences with the issues that you are currently having and the main result you will receive is that it's either your system, or your path to the cryptic server. But never the server.

    I can almost 100% guarantee that it is NOT your computer. None of your posts suggest to me that you have having graphics, network, ISP or driver issues, since you have played other games of a similar nature and not seen these issues. This opinion is based on you having divulged all you can and not kept anything back.

    Cryptic so far are showing an absolute willing to resolve issues, not your personal issues, but the wider scale should others having the same problem.

    There is an intermittant issue at present which has become clear, it is claimed that it's not with the Cryptic servers, I must point that out, it does appear to be the routing into the main server. Cryptic having proxy servers in place means they are aware of any potential routing problems and have tried to circumvent any connections falling on their faces.

    On checking the routing to Cryptic, a lot of the ip's that are given when tracing, point straight to Google and I am all too aware that Googles routing is never 100%, which means your routing to cryptic is never 100%. Cryptic chose this routing so as such in my eyes (no one elses I must stress) they should be the ones to offer a suitable alternative so you can receive the service you pay for.

    So, who gives first? Google, Cryptic or the Proxy?

    Keep building your info's, list everything you can that you see at your end. Send it to Cryptic Support. They will contact you.

    Insomnai
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    insomnai wrote: »
    There is an intermittant issue at present which has become clear, it is claimed that it's not with the Cryptic servers, I must point that out, it does appear to be the routing into the main server. Cryptic having proxy servers in place means they are aware of any potential routing problems and have tried to circumvent any connections falling on their faces.

    On checking the routing to Cryptic, a lot of the ip's that are given when tracing, point straight to Google and I am all too aware that Googles routing is never 100%, which means your routing to cryptic is never 100%. Cryptic chose this routing so as such in my eyes (no one elses I must stress) they should be the ones to offer a suitable alternative so you can receive the service you pay for.

    Are you saying that Cryptic chooses the backbone routes different clients take to get to their LAN? For example this client going through XO communications while I am not?
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