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subscription still suspended...

SystemSystem Member, NoReporting Posts: 178,019 Arc User
Can't raise anyone on IRC and billing phone support is closed for the day. Sorry about the new thread but it's a little frustrating just waiting after you released the new content today.

Does "handled shortly" count the same as coming "soon"?

http://forums.startrekonline.com/showthread.php?p=2299987

It's been over 7 hours since "Production is on it ... handled shortly". Can we get an update or an eta when we can expect our 12-month subscriptions to be reactivated (tonight, tomorrow, next week)?
Post edited by Unknown User on

Comments

  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    I'm with legat waiting for an answer as well. as Id really enjoy being able to play again.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    Morning bump... still same situation. Game card Suspended (even though I've never used a game card and bought the pre-order 12 month) no forum privileges and can't log in to play the game.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    Legatus wrote:
    Morning bump... still same situation. Game card Suspended (even though I've never used a game card and bought the pre-order 12 month) no forum privileges and can't log in to play the game.

    I used a gamecard and now it even isnt there and says 1 Month Recurring. Just I hope the production knows that this issue isnt just about 12-month subscribers.
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