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Wrong Pre-Order item?

SystemSystem Member, NoReporting Posts: 178,019 Arc User
edited March 2010 in The Academy
Hello all, I just had a quick question regarding getting the wrong pre-order item. I went to the C-Store to retrieve my pre-order item (Target: The TR-116 Ground Rifle) and instead I received the Constitution class ship which is a pre-order item for gamestop. I know I should have received the rifle because I purchased the code in person at Target...WTF? Anyone heard of this happening and is there any chance I can get my rifle?
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  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    N3M0 wrote:
    Hello all, I just had a quick question regarding getting the wrong pre-order item. I went to the C-Store to retrieve my pre-order item (Target: The TR-116 Ground Rifle) and instead I received the Constitution class ship which is a pre-order item for gamestop. I know I should have received the rifle because I purchased the code in person at Target...WTF? Anyone heard of this happening and is there any chance I can get my rifle?

    Yep.. happened to a lot of us.. send a ticket in to Technical support from the main web site support page along with a scanned copy of your reciept (you may not need that) and let them know where you bought from, what you should have gotten and what you did get.. Cryptic should add the Rifle to your account.. but it may take a couple of days.. their Tech and billing teams are swamped at the moment.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    This post has been edited to remove content which violates the Cryptic Studios Forum Usage Guidelines ~Seadgir
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    Why would you complain about getting a Constitution class ship??? :eek: I know I would not.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    I am at a loss if you did pre-order why has it taken you 30 days to realise you didn't get your item.Perhaps there was a time limit on claiming it. You need to check that. Got my rifle OK then later they gave me the ship as well.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    Good it be that the constellation class is just a Miranda class and a very bad one at that. not to mention it cant be customised, it would be better if it was made to scale.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    nemhook wrote: »
    Good it be that the constellation class is just a Miranda class and a very bad one at that. not to mention it cant be customised, it would be better if it was made to scale.

    It also has an extra console slot (engineer i think) and an autocannon.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    nemhook wrote: »
    Good it be that the constellation class is just a Miranda class and a very bad one at that. not to mention it cant be customised, it would be better if it was made to scale.
    Extra Engineering, Better than Mk II phasers from the get go, and 20% more hull.

    however the rifle is sweet too.

    Both however are obsolete by Lieutenant
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