System Information
Time of this report: 3/2/2010, 16:04:06
Machine name: ************
Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7600) (7600.win7_rtm.090713-1255)
Language: English (Regional Setting: English)
System Manufacturer: Dell Inc.
System Model: Inspiron 537s
BIOS: Default System BIOS
Processor: Pentium(R) Dual-Core CPU E5400 @ 2.70GHz (2 CPUs), ~2.7GHz
Memory: 4096MB RAM
Available OS Memory: 4096MB RAM
Page File: 1507MB used, 6680MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7600.16385 32bit Unicode
DxDiag Notes
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Input Tab: No problems found.
DirectX Debug Levels
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)
Display Devices
Card name: NVIDIA GeForce 9500 GT
Manufacturer: NVIDIA
Chip type: GeForce 9500 GT
DAC type: Integrated RAMDAC
Device Key: Enum\PCI\VEN_10DE&DEV_0640&SUBSYS_400A1682&REV_A1
Display Memory: 2797 MB
Dedicated Memory: 1005 MB
Shared Memory: 1791 MB
I just updated the driver this morning after cleaning out all of them at the reccomendation of tech support. I updated to the Feb. 2010 DirectXSDK as suggested by tech support. Can anyone help me or should I just give up?
I just updated the driver this morning after cleaning out all of them at the reccomendation of tech support. I updated to the Feb. 2010 DirectXSDK as suggested by tech support. Can anyone help me or should I just give up?
Never use the SDK, thats a software developers kit. Always use the End-User Runtime. Also, that little "Help" button on the DXdiag window, is really useful sometimes.
Straight from the Help information within Windows 7
"Some applications and games require DirectX 9. However, Windows 7 is installed with a more recent version of DirectX. If you install an application or game that requires DirectX 9, you might receive an error message, such as: "The program can't start because d3dx9_35.dll is missing from your computer. Try reinstalling the program to fix this problem." The last two digits of the file name might vary. If you receive the same error message after reinstalling the application or game, go to the DirectX End-User Runtime Web Installer webpage and follow the instructions to install DirectX 9 and receive updates to DirectX 9 and previous versions of DirectX."
D3D error happen often when the D3D interface is already being used (understand "locked") by another application.
Are you actually in another instance (process) or game immediately after you clicked the "engage" button in the launcher?
if you're not waiting on the game to finish loading while Direct X is trying to create the D3D interface and immediately go on your other instance of the game or another game, then D3D will trigger an error.
Comments
Never use the SDK, thats a software developers kit. Always use the End-User Runtime. Also, that little "Help" button on the DXdiag window, is really useful sometimes.
Straight from the Help information within Windows 7
"Some applications and games require DirectX 9. However, Windows 7 is installed with a more recent version of DirectX. If you install an application or game that requires DirectX 9, you might receive an error message, such as: "The program can't start because d3dx9_35.dll is missing from your computer. Try reinstalling the program to fix this problem." The last two digits of the file name might vary. If you receive the same error message after reinstalling the application or game, go to the DirectX End-User Runtime Web Installer webpage and follow the instructions to install DirectX 9 and receive updates to DirectX 9 and previous versions of DirectX."
Are you actually in another instance (process) or game immediately after you clicked the "engage" button in the launcher?
if you're not waiting on the game to finish loading while Direct X is trying to create the D3D interface and immediately go on your other instance of the game or another game, then D3D will trigger an error.