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cant log in wtf

SystemSystem Member, NoReporting Posts: 178,019 Arc User
ok just got home and loaded the launcher as always, but its stuck, it says patch where it normal says engage? its not doing nothing and has been like it for 10 min.
it says servers up, whats up with that?????
Post edited by Unknown User on

Comments

  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    Did you try clicking the patch button?
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    its not doing nothing ahhhrrrrrrrrrrrrrrrrrrrrrrrr

    its not showing up as a button, like normal when it says engage
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    Attach a screenshot.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    im re-instaling it, see if that sorts it
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    im re-instaling it, see if that sorts it

    So instead of taking advice, you decide to completely ignore it and do your own thing? If you want to troll go to a different forum.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    tedgp123 wrote: »
    So instead of taking advice, you decide to completely ignore it and do your own thing? If you want to troll go to a different forum.

    hold on, before you start, i started to re-instal it before he aked for a screen shot, or thats what i would have done.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    I had a patcher problem a week or so ago, but a REBOOT fixed it. No need to reinstall anything. I run a computer repair business on the side and that is part of my tag line; " I dont just re-install Windows and give you your computer back, I actually fix your computer."
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    i know my bad, i should have waited for advice, but now i have to wait :mad:
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    man i have turned a small problem into a big one, man i love the game and want to play, but need to wait for install, should have waited and listend
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    tedgp123 wrote: »
    So instead of taking advice, you decide to completely ignore it and do your own thing? If you want to troll go to a different forum.

    You do love calling posters a troll - you've done it in several threads and you seem to have got the meaning a little wonky. No doubt I'll be a troll for doing this:

    "a troll is someone who posts inflammatory, extraneous, or off-topic messages in an online community" - Wikipedia.

    "An "Internet troll" or "Forum Troll" or "Message Board Troll" is a person who posts outrageous message to bait people to answer" - Curezone.com

    "An obnoxious user or member on a forum that goes out of their way to make pointless, offensive, or annoying posts and messages." - Urban Dictionary

    "A forum troll is a user who goes thread to thread posting false, controversial, irrelevant, or inflammatory things in order to get a rise out of the other users." - geek.dictionary

    The OP hasn't done any of the above and isn't a troll :)
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    moordrake wrote: »
    I had a patcher problem a week or so ago, but a REBOOT fixed it. No need to reinstall anything.

    ^^This is what you should have done before you even came to the forums. Unless you're running your game on some operating system that has yet to be written.


    K


    P.S. As a tag line moordrake, that's pretty poor. Sometimes the fix requires a reimage, and you're kind of implying that you just don't do it. I'd be kind of upset if I didn't know better and you reimaged. :/
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    i have a little grey box now that says

    trying to update launcher
    please be patient


    is that right? and how long does that take, is it uploading all the patches?
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    Splyce wrote: »
    You do love calling posters a troll - you've done it in several threads and you seem to have got the meaning a little wonky. No doubt I'll be a troll for doing this:

    "a troll is someone who posts inflammatory, extraneous, or off-topic messages in an online community" - Wikipedia.

    "An "Internet troll" or "Forum Troll" or "Message Board Troll" is a person who posts outrageous message to bait people to answer" - Curezone.com

    "An obnoxious user or member on a forum that goes out of their way to make pointless, offensive, or annoying posts and messages." - Urban Dictionary

    "A forum troll is a user who goes thread to thread posting false, controversial, irrelevant, or inflammatory things in order to get a rise out of the other users." - geek.dictionary

    The OP hasn't done any of the above and isn't a troll :)

    Actually a troll is a person who makes posts purely to annoy, harass or just generally complain without reason or with a hope others will join in, in regards to a forum troll. Kind of liek what you are doing by typing what you did. If you have an issue with what i say, or if you think i myself am trolling, feel free to PM a mod and have them issue me with an infraction.

    There have been a lot of "troll posts" her eon the tech boards recently. As i and a few others almost excusively frequent the tech boards, this is where we post, asn we try to keep things on topcic as to help players and for other players to find pertinant advice.
    As for you saying youve seen a lot of posts of me callign people trolls, thanks for taking the time to search for my previous posts. You'll notice i do call players trolls, only when they actually DO troll. It's pretty much exactly what you did.

    But lets agree to disagree finish this "argument" or disagreement before it erupts into a full on flame war. Agreed?
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    i have a little grey box now that says

    trying to update launcher
    please be patient


    is that right? and how long does that take, is it uploading all the patches?

    Rick you have something preventing the patcher from connecting or running, could be a security suite. Review your log files, run the game as administrator, and review my FAQ.

    http://forums.startrekonline.com/showthread.php?p=2104036#post2104036
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    I've just gotten this problem as of this afternoon. I was able to login earlier, patch, and play. Now when I try to login the message says "Connecting ..." and the big Patch button on the right is not clicky. My wife has NOT patched, and upon trying to login gets the same result.

    I'm guessing a server is down somewhere... but why not post? :)

    UPDATE: My wife restarted the login and was able to patch then play. I still cannot get past "Connecting ..." -- all the easy stuff (eg reboot) have been done.

    UPDATE #2: Kept retrying, finally got in. Still worth the info? (Probably not a big deal.)
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    i cant get the launcher to even load now.

    how can it be fine this afternoon and now cant get it to work at all.

    all i keep getting in the top left is a grey box with

    trying to update launcher
    please be patient

    never had any problems like this with swg, just tryed to log into that and im in strate away, so whats going on????
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    tedgp123 wrote: »
    Actually a troll is a person who makes posts purely to annoy, harass or just generally complain without reason or with a hope others will join in, in regards to a forum troll. Kind of liek what you are doing by typing what you did. If you have an issue with what i say, or if you think i myself am trolling, feel free to PM a mod and have them issue me with an infraction.

    There have been a lot of "troll posts" her eon the tech boards recently. As i and a few others almost excusively frequent the tech boards, this is where we post, asn we try to keep things on topcic as to help players and for other players to find pertinant advice.
    As for you saying youve seen a lot of posts of me callign people trolls, thanks for taking the time to search for my previous posts. You'll notice i do call players trolls, only when they actually DO troll. It's pretty much exactly what you did.

    But lets agree to disagree finish this "argument" or disagreement before it erupts into a full on flame war. Agreed?

    Agreed.

    I did actually state in my post that what I was doing could be considered trolling.

    I still maintain that the OP was in no way trolling.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    i cant get the launcher to even load now.

    how can it be fine this afternoon and now cant get it to work at all.

    all i keep getting in the top left is a grey box with

    trying to update launcher
    please be patient

    never had any problems like this with swg, just tryed to log into that and im in strate away, so whats going on????

    If the launcher can't connect to the tcp 7000 ports it will fail or hang. Can also be an update on the pc security suite preventing connectivity or permissions on the pc. I've helped quite a few people troubleshoot launcher issues and that is what it comes down to. When I test from one of the three systems here they fly through the process so I know it isn't on Cryptic's end.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    If the launcher can't connect to the tcp 7000 ports it will fail or hang. Can also be an update on the pc security suite preventing connectivity or permissions on the pc. I've helped quite a few people troubleshoot launcher issues and that is what it comes down to. When I test from one of the three systems here they fly through the process so I know it isn't on Cryptic's end.


    it has moved on a stage now, its final gone to the launcher and is patching, its 56% now so will see what happens.

    oh i turnd off my router for about a 2 min, then turned it back on, and thats when the above started to happen.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    If the launcher can't connect to the tcp 7000 ports it will fail or hang. Can also be an update on the pc security suite preventing connectivity or permissions on the pc. I've helped quite a few people troubleshoot launcher issues and that is what it comes down to. When I test from one of the three systems here they fly through the process so I know it isn't on Cryptic's end.

    I had that problem as well, but I found that I could use the #5 launcher & it gets me patched & in the game. The #8 version went off to lala land like the newest patcher.

    M.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    tedgp123 wrote: »
    So instead of taking advice, you decide to completely ignore it and do your own thing? If you want to troll go to a different forum.

    self-righteous *****.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    i cant get past the launcher i patch and hit engage and my screen adjusts like its opening the game the it goes back to my desktop and a medium size window is open with a blank black screen and it just sits there and does not respond to anything i have to go to the task manager just to get rid of it, it happens everytime i try to play i just bought the game and alreadyt installed it twice and still cant log in i have all the hardware needed to play it i dont understand it , its very fustrating to not play a game you just bought. plz help anyone
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    Exodium wrote:
    i cant get past the launcher i patch and hit engage and my screen adjusts like its opening the game the it goes back to my desktop and a medium size window is open with a blank black screen and it just sits there and does not respond to anything i have to go to the task manager just to get rid of it, it happens everytime i try to play i just bought the game and alreadyt installed it twice and still cant log in i have all the hardware needed to play it i dont understand it , its very fustrating to not play a game you just bought. plz help anyone

    Please post a dxdiag report from your computer, include the system information and display devices sections.
    Run dxdiag from Start->Run or from a command prompt. After it has finished running click on Save All Information at the bottom of the screen next to Exit.

    Save the text file to your desktop and then open it up, copy the system and display devices sections and paste to the forum.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010

    System Information
    Time of this report: 3/4/2010, 13:47:25
    Machine name: BADASSGAMINGMAC
    Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7600) (7600.win7_rtm.090713-1255)
    Language: English (Regional Setting: English)
    System Manufacturer: System manufacturer
    System Model: System Product Name
    BIOS: BIOS Date: 02/26/09 12:24:42 Ver: 08.00.15
    Processor: Intel(R) Core(TM) i7 CPU 920 @ 2.67GHz (8 CPUs), ~2.7GHz
    Memory: 6144MB RAM
    Available OS Memory: 6136MB RAM
    Page File: 1706MB used, 10561MB available
    Windows Dir: C:\Windows
    DirectX Version: DirectX 11
    DX Setup Parameters: Not found
    User DPI Setting: Using System DPI
    System DPI Setting: 96 DPI (100 percent)
    DWM DPI Scaling: Disabled
    DxDiag Version: 6.01.7600.16385 32bit Unicode

    DxDiag Notes
    Display Tab 1: No problems found.
    Sound Tab 1: No problems found.
    Sound Tab 2: No problems found.
    Sound Tab 3: No problems found.
    Input Tab: No problems found.

    DirectX Debug Levels
    Direct3D: 0/4 (retail)
    DirectDraw: 0/4 (retail)
    DirectInput: 0/5 (retail)
    DirectMusic: 0/5 (retail)
    DirectPlay: 0/9 (retail)
    DirectSound: 0/5 (retail)
    DirectShow: 0/6 (retail)

    Display Devices
    Card name: NVIDIA GeForce GTX 260
    Manufacturer: NVIDIA
    Chip type: GeForce GTX 260
    DAC type: Integrated RAMDAC
    Device Key: Enum\PCI\VEN_10DE&DEV_05E2&SUBSYS_23931682&REV_A1
    Display Memory: 3688 MB
    Dedicated Memory: 877 MB
    Shared Memory: 2811 MB
    Current Mode: 1920 x 1080 (32 bit) (29Hz)
    Monitor Name: Generic PnP Monitor
    Monitor Model: 255FHD-T11
    Monitor Id: SYN0054
    Native Mode: 1920 x 1080(p) (60.000Hz)
    Output Type: DVI
    Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
    Driver File Version: 8.17.0011.9675 (English)
    Driver Version: 8.17.11.9675
    DDI Version: 10
    Driver Model: WDDM 1.1
    Driver Attributes: Final Retail
    Driver Date/Size: 2/21/2010 20:18:39, 11906152 bytes
    WHQL Logo'd: n/a
    WHQL Date Stamp: n/a
    Device Identifier: {D7B71E3E-46A2-11CF-F950-98031FC2C535}
    Vendor ID: 0x10DE
    Device ID: 0x05E2
    SubSys ID: 0x23931682
    Revision ID: 0x00A1
    Driver Strong Name: oem7.inf:NVIDIA_SetA_Devices.NTamd64.6.1:Section003:8.17.11.9675:pci\ven_10de&dev_05e2
    Rank Of Driver: 00E62001
    Video Accel: ModeMPEG2_A ModeMPEG2_C ModeVC1_C ModeWMV9_C
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