tracert -w 500 -d nettest.crypticstudios.com
Tracing route to nettest.crypticstudios.com [208.95.184.10]
over a maximum of 30 hops:
1 <1 ms <1 ms <1 ms 10.1.1.1
2 30 ms 29 ms 30 ms 198.142.128.104
3 29 ms 30 ms 31 ms 198.142.87.161
4 31 ms 30 ms 30 ms 211.29.156.11
5 * 190 ms 189 ms 203.208.192.97
6 191 ms * 190 ms 203.208.149.249
7 190 ms 191 ms * 203.208.149.253
8 188 ms 191 ms * 206.111.12.45
9 190 ms 190 ms * 207.88.12.181
10 272 ms * 270 ms 207.88.12.57
11 272 ms * 270 ms 207.88.12.21
12 269 ms * 270 ms 216.156.0.30
13 269 ms * 269 ms 216.156.1.13
14 274 ms * 279 ms 216.55.4.18
15 270 ms * 270 ms 208.95.184.10
Trace complete.
Obvious problem being 5, 6 and then 7-9 and finally 10-15 but I have no idea what that means.
Comments
Run as an admin and post the full results.
Your tracert shows you are losing conenction somewhere. A nettest will identify the ports/problem areas.
STO uses TCP which is different than ICMP. If you want to get an idea of TCP you can use a tool like ping plotter that has optional TCP "ping" with winpcap installed.
BIG DISCLAIMER: Use tools like this wisely, you do not want to cause a resource issue nor get yourself blocked by an admin that doesn't appreciate non game traffic. You have been warned. If you don't know what winpcap is and what I'm talking about, I recommend you stick with tracert, ping, and pingpath.
http://www.pingplotter.com/standard.html
Using PingPlotter to troubleshoot World of Warcraft
http://www.nessoft.com/kb/79
In your case you want to use the correct STO IP address and TCP port not WoWs.
contacting nettest server..
Local IP: 110.32.191.226
Ping: 250.0 msec
Port: 80: 133 KB/sec 8 KB/sec 156 KB/sec 500
Port: 80: 96 KB/sec 6 KB/sec 107 KB/sec 500
Port: 443: 72 KB/sec 6 KB/sec 80 KB/sec 500
Port: 443: 135 KB/sec 9 KB/sec 153 KB/sec 500
Port: 7255: 89 KB/sec 6 KB/sec 98 KB/sec 500
Port: 7255: 72 KB/sec 4 KB/sec 78 KB/sec 500
Port: 7003: 82 KB/sec 5 KB/sec 90 KB/sec 500
Port: 7003: 123 KB/sec 7 KB/sec 137 KB/sec 500
Port: 7202: 94 KB/sec 5 KB/sec 105 KB/sec 500
Port: 7202: 117 KB/sec 6 KB/sec 130 KB/sec 500
Port: 7499: 129 KB/sec 7 KB/sec 144 KB/sec 500
Port: 7499: 128 KB/sec 7 KB/sec 151 KB/sec 500
Port: 80: 134 KB/sec 8 KB/sec 158 KB/sec 500
Idle NIC bandwidth Send: 0 KB/sec Recv: 2 KB/sec
hit return to exit
NOTE: Haven't played this morning so I don't know if it is actually lagging atm.