Anyone else having connection problems? I've checked everything I can think of. I get good pings to many sites on the web, speedtest.net shows up/download speeds are fine no matter where I pick in the US. I've tried ping and tracert and I don't see any issues there. Is there anything to test against at cryptic?
Occasionally, it the game will crash to desktop. When I restart it, it verifies all the files and find nothing wrong.
This is getting very aggravating. If anyone has any suggestions, I'll try anything at this point.

Thanks.
Comments
Make sure you have the current driver for your adapter, as a start. You should next take a look at your modem and router to make sue they have a current flash version.
What are the brand, model (including rev), and driver/flash version with date of those devices?
NO rock solid internet connection with 20+ mbs down and 2mbs up...
no connection issues anywhere but here....
Microsoft Windows [Version 6.0.6002]
Copyright (c) 2006 Microsoft Corporation. All rights reserved.
C:\Users\Administrator>tracert startrekonline.com
Tracing route to startrekonline.com [208.95.185.174]
over a maximum of 30 hops:
1 1 ms <1 ms <1 ms 192.168.1.1
2 * * * Request timed out.
3 9 ms 6 ms 7 ms 68.85.152.49
4 7 ms 6 ms 7 ms 68.86.153.238
5 9 ms 8 ms 9 ms 68.86.153.242
6 7 ms 9 ms 7 ms 68.85.35.46
7 9 ms 9 ms 9 ms te-0-1-0-5-ar01.newcastle.de.panjde.comcast.net
[68.85.192.125]
8 11 ms 14 ms 13 ms pos-0-4-0-0-ar01.401nbroadst.pa.panjde.comcast.n
et [68.86.210.209]
9 15 ms 12 ms 14 ms pos-1-4-0-0-cr01.mclean.va.ibone.comcast.net [68
.86.91.245]
10 15 ms 13 ms 14 ms pos-0-3-0-0-pe01.ashburn.va.ibone.comcast.net [6
8.86.86.142]
11 14 ms 14 ms 14 ms was12.ip4.tinet.net [77.67.71.193]
12 17 ms 16 ms 18 ms xe-9-0-0.nyc30.ip4.tinet.net [89.149.185.253]
13 18 ms 16 ms 16 ms internap-gw.ip4.tinet.net [77.67.70.98]
14 24 ms 17 ms 16 ms border2.po2-20g-bbnet2.nym008.pnap.net [216.52.9
5.67]
15 23 ms 23 ms 23 ms mpr2.te7-3.bsn004-nym008.phi.pnap.net [216.52.93
.222]
16 23 ms 23 ms 23 ms border12.te7-1-bbnet1.bsn.pnap.net [63.251.128.4
2]
17 25 ms 35 ms 35 ms cryptic-1.border12.bsn.pnap.net [63.251.130.10]
18 23 ms 23 ms 23 ms 208.95.185.174
Trace complete.
C:\Users\Administrator>
and it connects in relatively low times to cryptic. So the problem is on the servers end.
Microsoft Windows [Version 6.1.7600]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\Users\Owners PC>tracert patchserver.crypticstudios.com
Tracing route to patchserver.crypticstudios.com [208.95.184.25]
over a maximum of 30 hops:
1 2 ms 1 ms 1 ms home [192.168.1.254]
2 212 ms 12 ms 10 ms adsl-75-6-143-254.dsl.skt2ca.sbcglobal.net [75.6.143.254]
3 58 ms 13 ms 13 ms dist1-vlan60.skt2ca.sbcglobal.net [68.120.211.130]
4 31 ms 13 ms 11 ms ppp-151-164-39-77.rcsntx.swbell.net [151.164.39.77]
5 15 ms 15 ms 15 ms 12.122.137.181
6 80 ms 81 ms 89 ms 192.205.33.58
7 125 ms 135 ms 135 ms te-3-4-0.rar3.sanjose-ca.us.xo.net [207.88.12.177]
8 95 ms 96 ms 95 ms te-3-0-0.rar3.denver-co.us.xo.net [207.88.12.57]
9 94 ms 96 ms 95 ms te-4-1-0.rar3.chicago-il.us.xo.net [207.88.12.21]
10 96 ms 96 ms 143 ms ae0d0.mcr2.cambridge-ma.us.xo.net [216.156.0.30]
11 179 ms 188 ms 169 ms ae1d0.mcr1.cambridge-ma.us.xo.net [216.156.1.13]
12 159 ms 130 ms 120 ms 216.55.4.18
13 181 ms 185 ms 113 ms patchserver.crypticstudios.com [208.95.184.25]
Trace complete.
C:\Users\Daves PC>
I am not sure what to do about this my computer is new
Manufacturer: HP-Pavilion
Processor: AMD Phenom(tm) II X4 820 Processor (4 CPUs), ~2.8GHz
Memory: 8192MB RAM
Hard Drive: 988 GB
Video Card: NVIDIA GeForce GTS 250
Monitor: HP 20" Wide
Sound Card: Speakers (Realtek High Definition Audio)
Speakers/Headphones: Gamecom Plantronics
Keyboard: USB Root Hub
Mouse: Logitec G500 Gamer
Mouse Surface:
Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7600) (7600.win7_rtm.090713-1255)
My network connection is a WIrless N connection not sure if that matters or not
Bandwidth does not mean you don't have a network driver conflict, wireless issue, modem or router that has a problem with small packets, or packet loss just as an example.
You are posting here the peer support forum, please have the courtesy to answer these basic questions so we have a basic insight to your environment to help you.
Hello Stomper - the 2wire is a known issue for many games, it can't handle many small packets being sent from the client to the server. The current live launcher patching process does this. For now you can do three things,
Try the latest Dev SuperMartin test launcher
Move from wireless to wired for your PC connect to your 2wire
Lower the speed on your 2wire wireless or wired LAN connection
Please see http://forums.startrekonline.com/showthread.php?p=2162991#post2162991 for details
NOTE: World of Warcraft support states the following for the 2wire
Ya covered latest adaptar for my nic which is wired to avoid odd wireless issues.
Model Name: SB6120
Vendor Name: Motorola
Firmware Name: SB6120-1.0.2.3-SCM00-NOSH
Boot Version: PSPU-Boot 1.0.0.4m1
Hardware Version: 1.0
Serial Number: 186901901500217805020011
Firmware Build Time: Oct 15 2009 16:52:28
This page provides an overview of the Modem Configuration Manager, and brief troubleshooting information. The help here is applicable only to the Cable Modem functionality.
Firmware Version: v1.0.07 build 014-LS-HNDDec 16, 2008
MD5 Value: 527152111d78fd1f2cfe67446be7ab88
Current Time: Mon, 01 Mar 2010 10:03:48
Internet MAC Address: 00:23:69:5B:0C:74
Host Name:
Domain Name: hsd1.de.comcast.net.
Wireless-N Gigabit Router WRT310N
That's a firmware version back which I am updating now...
Local IP: 68.44.211.57
Ping: 501.8 msec
Port: 80: 761 KB/sec 26 KB/sec 803 KB/sec 500
Port: 80: 761 KB/sec 26 KB/sec 802 KB/sec 500
Port: 443: 739 KB/sec 16 KB/sec 770 KB/sec 500
Port: 443: 773 KB/sec 26 KB/sec 815 KB/sec 500
Port: 7255: 1835 KB/sec 63 KB/sec 1938 KB/sec 500
Port: 7255: 1677 KB/sec 57 KB/sec 1771 KB/sec 500
Port: 7003: 1480 KB/sec 51 KB/sec 1559 KB/sec 500
Port: 7003: 1817 KB/sec 63 KB/sec 1920 KB/sec 500
Port: 7202: 1905 KB/sec 65 KB/sec 2011 KB/sec 500
Port: 7202: 1480 KB/sec 51 KB/sec 1559 KB/sec 500
Port: 7499: 1624 KB/sec 55 KB/sec 1714 KB/sec 500
Port: 7499: 1340 KB/sec 46 KB/sec 1412 KB/sec 500
Port: 80: 718 KB/sec 24 KB/sec 755 KB/sec 500
Idle NIC bandwidth Send: 0 KB/sec Recv: 0 KB/sec
hit return to exit
almost 2 whole ms on each of those at their worst...
Local IP: 68.44.211.57
Ping: 501.8 msec
Port: 80: 750 KB/sec 25 KB/sec 791 KB/sec 500
Port: 80: 772 KB/sec 26 KB/sec 814 KB/sec 500
Port: 443: 837 KB/sec 16 KB/sec 871 KB/sec 500
Port: 443: 772 KB/sec 26 KB/sec 814 KB/sec 500
Port: 7255: 1797 KB/sec 62 KB/sec 1898 KB/sec 500
Port: 7255: 1631 KB/sec 55 KB/sec 1717 KB/sec 500
Port: 7003: 1482 KB/sec 51 KB/sec 1562 KB/sec 500
Port: 7003: 1686 KB/sec 58 KB/sec 1780 KB/sec 500
Port: 7202: 1823 KB/sec 63 KB/sec 1925 KB/sec 500
Port: 7202: 1896 KB/sec 65 KB/sec 2002 KB/sec 500
Port: 7499: 1655 KB/sec 57 KB/sec 1748 KB/sec 500
Port: 7499: 1853 KB/sec 66 KB/sec 1955 KB/sec 500
Port: 80: 772 KB/sec 26 KB/sec 814 KB/sec 500
Idle NIC bandwidth Send: 0 KB/sec Recv: 0 KB/sec
hit return to exit
immediately after the latest disconnect...so again how is this my fault? no firewall....
Glad I am not renewing this is sad
on the nettest port 80 and 443 are uses as a refrerreance so that if everying is filtered the same the values for the ports 7000-7500 would be close to those values. which there are not so something is not normal specailly with a ping of over 500 (looks almost like double buffering)
While we will be sorry to see you go, it wont change the fact there is something screwy with your connection either on your system or with your ISP.
So miraculously after the last update they did here I am suddenly having 'problems with my connection or ISP'
When prior to the updates here...everything was fine and everything is fine connecting elsewhere on the net....
Gotcha. :cool:
Add to that trace times in sub 25ms range ...where is this nettest testing to?
I can not see paying a fee for this kind of service.
Its called coincidence. If it was truly a problem with the servers, then everyone would be having this problem. Theyre not.
And a tracert to a webserver is completely different than performing a nettest to the actual gameservers.
Also check your rooter
TCP should allow 7000-7500
Copyright (c) 2006 Microsoft Corporation. All rights reserved.
C:\Users\Administrator>nslookup nettest.crypticstudios.com
Server: nrcns.ndceast.pa.bo.comcast.net
Address: 68.87.64.146
DNS request timed out.
timeout was 2 seconds.
Non-authoritative answer:
Name: nettest.crypticstudios.com
Address: 208.95.184.10
C:\Users\Administrator>ping 208.95.184.10
Pinging 208.95.184.10 with 32 bytes of data:
Reply from 208.95.184.10: bytes=32 time=23ms TTL=113
Reply from 208.95.184.10: bytes=32 time=23ms TTL=113
Reply from 208.95.184.10: bytes=32 time=23ms TTL=113
Reply from 208.95.184.10: bytes=32 time=24ms TTL=113
Ping statistics for 208.95.184.10:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 23ms, Maximum = 24ms, Average = 23ms
C:\Users\Administrator>
Direct ping to the nettest server designate here
and now the results from the nettest app you had me download.
contacting nettest server..
Local IP:
Ping: 501.7 msec
Port: 80: 783 KB/sec 27 KB/sec 826 KB/sec 500
Port: 80: 824 KB/sec 15 KB/sec 857 KB/sec 500
Port: 443: 738 KB/sec 25 KB/sec 778 KB/sec 500
Port: 443: 783 KB/sec 27 KB/sec 826 KB/sec 500
Port: 7255: 1870 KB/sec 64 KB/sec 1975 KB/sec 500
Port: 7255: 1720 KB/sec 57 KB/sec 1814 KB/sec 500
Port: 7003: 1985 KB/sec 68 KB/sec 2097 KB/sec 500
Port: 7003: 1515 KB/sec 52 KB/sec 1597 KB/sec 500
Port: 7202: 1559 KB/sec 53 KB/sec 1642 KB/sec 500
Port: 7202: 1546 KB/sec 52 KB/sec 1631 KB/sec 500
Port: 7499: 1525 KB/sec 58 KB/sec 1614 KB/sec 500
Port: 7499: 1516 KB/sec 52 KB/sec 1596 KB/sec 500
Port: 80: 783 KB/sec 27 KB/sec 825 KB/sec 500
Idle NIC bandwidth Send: 0 KB/sec Recv: 0 KB/sec
hit return to exit
Seriously? The direct ping to the ip is 25ms how is it your program is reporting 500ms?
Copyright (c) 2006 Microsoft Corporation. All rights reserved.
C:\Users\Administrator>nslookup nettest.crypticstudios.com
Server: nrcns.ndceast.pa.bo.comcast.net
Address: 68.87.64.146
DNS request timed out.
timeout was 2 seconds.
Non-authoritative answer:
Name: nettest.crypticstudios.com
Address: 208.95.184.10
C:\Users\Administrator>ping 208.95.184.10
Pinging 208.95.184.10 with 32 bytes of data:
Reply from 208.95.184.10: bytes=32 time=23ms TTL=113
Reply from 208.95.184.10: bytes=32 time=23ms TTL=113
Reply from 208.95.184.10: bytes=32 time=23ms TTL=113
Reply from 208.95.184.10: bytes=32 time=24ms TTL=113
Ping statistics for 208.95.184.10:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 23ms, Maximum = 24ms, Average = 23ms
C:\Users\Administrator>tracert 208.95.184.10
Tracing route to nettest.crypticstudios.com [208.95.184.10]
over a maximum of 30 hops:
1 <1 ms <1 ms <1 ms 192.168.1.1
2 * * * Request timed out.
3 8 ms 6 ms 7 ms 68.85.152.49
4 * 8 ms 6 ms 68.86.153.238
5 8 ms 9 ms 6 ms 68.86.153.242
6 7 ms 9 ms 7 ms 68.85.35.46
7 10 ms 8 ms 9 ms te-0-1-0-5-ar01.newcastle.de.panjde.comcast.net
[68.85.192.125]
8 9 ms 8 ms 9 ms pos-0-4-0-0-ar01.401nbroadst.pa.panjde.comcast.n
et [68.86.210.209]
9 14 ms 26 ms 13 ms pos-1-5-0-0-cr01.mclean.va.ibone.comcast.net [68
.86.91.233]
10 15 ms 13 ms 14 ms pos-0-1-0-0-pe01.ashburn.va.ibone.comcast.net [6
8.86.86.30]
11 15 ms 13 ms 14 ms was12.ip4.tinet.net [77.67.71.193]
12 16 ms 18 ms 16 ms xe-9-0-0.nyc30.ip4.tinet.net [89.149.185.253]
13 17 ms 16 ms 20 ms internap-gw.ip4.tinet.net [77.67.70.98]
14 35 ms 18 ms 17 ms border2.po2-20g-bbnet2.nym008.pnap.net [216.52.9
5.67]
15 24 ms 23 ms 23 ms mpr2.te7-3.bsn004-nym008.phi.pnap.net [216.52.93
.222]
16 23 ms 24 ms 23 ms border12.te7-1-bbnet1.bsn.pnap.net [63.251.128.4
2]
17 23 ms 34 ms 22 ms cryptic-1.border12.bsn.pnap.net [63.251.130.10]
18 23 ms 23 ms 23 ms nettest.crypticstudios.com [208.95.184.10]
Trace complete.
C:\Users\Administrator>
So what this tells me is that there is a mishandling of packets occurring on /near within the server(s) at cryptic..
You disconnect in the middle of a game exit sequence your client count is at 35seconds....
You reconnect immediately and are back in that map with the leave map count starting over again at 60 seconds...
From Colorado as of this posting
Install Ping Plotter Standard (not the freeware version), use TCP and port 7255 with WinPcap instead of ICMP for you ping.
http://forums.startrekonline.com/showthread.php?p=2281229#post2281229
1,
,192.168.1.1
2,,-
3,,-
4,,-
5,,-
6,,-
7,te-0-1-0-5-ar01.newcastle.de.panjde.comcast.net,68.85.192.125
8,pos-0-4-0-0-ar01.401nbroadst.pa.panjde.comcast.net,68.86.210.209
9,pos-1-5-0-0-cr01.mclean.va.ibone.comcast.net,68.86.91.233
10,pos-0-1-0-0-pe01.ashburn.va.ibone.comcast.net,68.86.86.30
11,was12.ip4.tinet.net,77.67.71.193
12,xe-9-0-0.nyc30.ip4.tinet.net,89.149.185.253
13,internap-gw.ip4.tinet.net,77.67.70.98
14,border2.po2-20g-bbnet2.nym008.pnap.net,216.52.95.67
15,mpr2.te7-3.bsn004-nym008.phi.pnap.net,216.52.93.222
16,border12.te8-1-bbnet2.bsn.pnap.net,63.251.128.105
17,cryptic-1.border12.bsn.pnap.net,63.251.130.10
18,nettest.crypticstudios.com,208.95.184.10
Sample Information
"3/3/2010 12:05:41 PM",N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,25
"3/3/2010 12:05:51 PM",N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,23
"3/3/2010 12:06:01 PM",N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,22
"3/3/2010 12:06:11 PM",N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,24
"3/3/2010 12:06:21 PM",N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,24
"3/3/2010 12:06:31 PM",N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,24
"3/3/2010 12:06:41 PM",N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,24
"3/3/2010 12:06:51 PM",N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,23
"3/3/2010 12:07:01 PM",N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,24
"3/3/2010 12:07:11 PM",N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,24
"3/3/2010 12:07:21 PM",N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,22
"3/3/2010 12:07:31 PM",N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,22
"3/3/2010 12:07:41 PM",N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,22
"3/3/2010 12:07:51 PM",N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,22
"3/3/2010 12:08:01 PM",N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,22
"3/3/2010 12:08:11 PM",N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,24
"3/3/2010 12:08:21 PM",N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,24
"3/3/2010 12:08:31 PM",N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,24
"3/3/2010 12:08:41 PM",N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,22
"3/3/2010 12:08:51 PM",N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,24
"3/3/2010 12:09:01 PM",N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,23
"3/3/2010 12:09:11 PM",N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,24
"3/3/2010 12:09:21 PM",N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,23
"3/3/2010 12:09:31 PM",N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,24
"3/3/2010 12:09:41 PM",N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,23
"3/3/2010 12:09:51 PM",N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,23
"3/3/2010 12:10:01 PM",N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,23
"3/3/2010 12:10:11 PM",N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,24
"3/3/2010 12:10:21 PM",N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,23
"3/3/2010 12:10:31 PM",N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,23
"3/3/2010 12:10:41 PM",N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,24
"3/3/2010 12:10:51 PM",0,*,*,*,*,*,9,10,15,14,14,18,17,18,22,N/A,45,24
"3/3/2010 12:11:01 PM",0,*,*,*,*,*,11,9,14,16,19,17,*,17,24,N/A,23,24
"3/3/2010 12:11:11 PM",0,*,*,*,*,*,9,10,15,14,14,18,19,18,25,60,31,24
"3/3/2010 12:11:21 PM",0,*,*,*,*,*,9,11,15,14,35,18,17,18,25,23,34,25
"3/3/2010 12:11:31 PM",0,*,*,*,*,*,9,10,12,14,14,16,17,18,22,N/A,29,22
"3/3/2010 12:11:41 PM",0,*,*,*,*,*,10,11,13,15,15,17,17,19,23,24,29,23
"3/3/2010 12:11:51 PM",0,*,*,*,*,*,9,11,13,15,15,16,17,18,23,N/A,26,22
"3/3/2010 12:12:01 PM",0,*,*,*,*,*,10,9,13,16,13,17,18,17,23,25,32,23
"3/3/2010 12:12:11 PM",0,*,*,*,*,*,10,*,13,15,15,17,18,18,23,24,24,23
"3/3/2010 12:12:21 PM",0,*,*,*,*,*,8,10,14,16,49,63,16,65,24,22,34,24
"3/3/2010 12:12:31 PM",0,*,*,*,*,*,10,9,14,15,13,17,18,17,23,25,22,23
"3/3/2010 12:12:41 PM",0,*,*,*,*,*,8,10,14,13,65,18,16,18,24,N/A,31,24
"3/3/2010 12:12:51 PM",0,*,*,*,*,*,10,11,13,15,15,38,18,18,23,25,35,23
"3/3/2010 12:13:01 PM",0,*,*,*,*,*,8,10,14,13,14,18,16,17,24,N/A,29,24
"3/3/2010 12:13:11 PM",0,*,*,*,*,*,10,11,13,14,29,17,18,18,23,24,31,24
"3/3/2010 12:13:21 PM",0,*,*,*,*,*,9,10,15,14,14,18,17,18,25,N/A,27,24
"3/3/2010 12:13:31 PM",0,*,*,*,*,*,9,11,13,15,15,17,17,18,23,24,32,22
"3/3/2010 12:13:41 PM",0,*,*,*,*,*,9,11,13,14,14,16,17,18,22,*,24,22
"3/3/2010 12:13:51 PM",0,*,*,*,*,*,10,9,14,15,13,17,18,16,23,25,34,23
"3/3/2010 12:14:01 PM",0,*,*,*,*,*,8,10,15,14,14,18,17,18,25,N/A,24,25
"3/3/2010 12:14:11 PM",0,*,*,*,*,*,10,9,14,15,13,89,18,17,24,25,32,*
"3/3/2010 12:14:21 PM",0,*,*,*,*,*,10,11,13,15,15,17,17,18,23,135,24,23
"3/3/2010 12:14:31 PM",0,*,*,*,*,*,10,10,14,16,13,18,94,161,23,31,29,24
"3/3/2010 12:14:41 PM",0,*,*,*,*,*,8,10,15,14,14,18,17,17,24,23,34,24
"3/3/2010 12:14:51 PM",0,*,*,*,*,*,10,11,13,15,15,17,18,30,23,N/A,26,23
"3/3/2010 12:15:01 PM",0,*,*,*,*,*,9,11,12,14,14,16,17,18,25,24,32,24
"3/3/2010 12:15:11 PM",0,*,*,*,*,*,8,10,15,14,*,18,17,17,24,23,25,24
"3/3/2010 12:15:21 PM",0,*,*,*,*,*,9,11,13,15,15,17,17,18,23,24,34,23
"3/3/2010 12:15:31 PM",0,*,*,*,*,*,11,9,14,15,14,18,23,17,24,N/A,23,24
"3/3/2010 12:15:41 PM",0,*,*,*,*,*,10,11,13,15,*,*,18,18,24,24,31,23
"3/3/2010 12:15:51 PM",0,*,*,*,*,*,10,9,14,15,16,17,18,17,24,25,23,23
"3/3/2010 12:16:01 PM",0,*,*,*,*,*,10,9,13,15,13,17,18,16,23,N/A,34,23
"3/3/2010 12:16:11 PM",0,*,*,*,*,*,9,10,14,14,14,18,17,17,24,23,24,24
"3/3/2010 12:16:21 PM",0,*,*,*,*,*,10,9,14,16,13,17,18,17,24,N/A,31,23
"3/3/2010 12:16:31 PM",0,*,*,*,*,*,9,10,15,14,14,18,94,18,24,68,36,23
"3/3/2010 12:16:41 PM",0,*,*,*,*,*,*,*,*,*,*,*,*,*,*,*,*,*
"3/3/2010 12:16:51 PM",0,*,*,*,*,*,15,9,13,15,27,17,18,16,23,N/A,22,23
"3/3/2010 12:17:01 PM",0,*,*,*,*,*,8,10,14,13,14,43,16,18,24,23,24,24
"3/3/2010 12:17:11 PM",0,*,*,*,*,*,10,9,14,16,15,17,18,16,23,24,23,24
"3/3/2010 12:17:21 PM",0,*,*,*,*,*,8,10,15,14,14,18,17,18,24,N/A,23,26
"3/3/2010 12:17:31 PM",0,*,*,*,*,*,10,9,14,16,13,17,18,17,24,25,33,23
"3/3/2010 12:17:41 PM",0,*,*,*,*,*,10,11,13,15,15,16,17,18,23,N/A,35,23
"3/3/2010 12:17:51 PM",0,*,*,*,*,*,11,9,15,15,13,18,18,199,24,25,31,24
"3/3/2010 12:18:01 PM",0,*,*,*,*,*,9,10,12,15,15,17,17,18,22,23,24,22
"3/3/2010 12:18:11 PM",0,*,*,*,*,*,10,9,13,15,15,17,18,16,23,N/A,24,23
"3/3/2010 12:18:21 PM",0,*,*,*,*,*,10,9,14,16,13,86,18,16,23,24,22,23
"3/3/2010 12:18:31 PM",0,*,*,*,*,*,8,9,14,14,13,18,16,17,24,25,23,24
"3/3/2010 12:18:41 PM",0,*,*,*,*,*,10,10,15,16,13,17,18,17,24,N/A,35,23
"3/3/2010 12:18:51 PM",0,*,*,*,*,*,8,9,14,14,14,18,16,18,24,23,36,24
"3/3/2010 12:19:01 PM",0,*,*,*,*,*,9,9,14,16,14,18,16,17,24,N/A,33,24
"3/3/2010 12:19:11 PM",0,*,*,*,*,*,9,10,15,16,13,17,18,16,23,25,23,23
"3/3/2010 12:19:21 PM",0,*,*,*,*,*,8,9,14,14,34,18,16,17,24,N/A,31,24
"3/3/2010 12:19:31 PM",0,*,*,*,*,*,10,11,13,14,15,16,17,18,23,24,24,22
"3/3/2010 12:19:41 PM",0,*,*,*,*,*,10,11,13,15,13,17,18,16,23,N/A,22,23
"3/3/2010 12:19:51 PM",0,*,*,*,*,*,9,11,13,15,15,17,17,18,25,24,24,23
"3/3/2010 12:20:01 PM",0,*,*,*,*,*,9,10,15,14,14,18,17,123,24,23,24,24
"3/3/2010 12:20:11 PM",0,*,*,*,*,*,10,9,14,16,13,68,18,16,23,24,22,23
"3/3/2010 12:20:21 PM",0,*,*,*,*,*,9,10,13,15,14,16,17,18,22,N/A,24,22
"3/3/2010 12:20:31 PM",0,*,*,*,*,*,9,10,13,14,15,16,17,18,22,23,32,22
"3/3/2010 12:20:41 PM",0,*,*,*,*,*,10,10,15,14,14,18,17,17,24,N/A,37,24
"3/3/2010 12:20:51 PM",0,*,*,*,*,*,10,9,14,16,13,17,18,16,24,157,35,24
"3/3/2010 12:21:01 PM",0,*,*,*,*,*,9,10,12,14,14,18,17,18,25,24,27,24
"3/3/2010 12:21:11 PM",0,*,*,*,*,*,10,11,13,15,15,53,17,18,23,N/A,32,23
"3/3/2010 12:21:21 PM",0,*,*,*,*,*,9,11,13,14,15,16,17,18,23,25,24,22
"3/3/2010 12:21:31 PM",0,*,*,*,*,*,8,10,15,14,14,18,17,17,24,N/A,28,24
"3/3/2010 12:21:41 PM",0,*,*,*,*,*,10,11,25,15,15,16,17,*,23,24,24,23
"3/3/2010 12:21:51 PM",0,*,*,*,*,*,10,10,14,16,13,17,18,17,24,25,25,23
"3/3/2010 12:22:01 PM",0,*,*,*,*,*,9,11,13,15,15,26,17,29,23,N/A,24,23
"3/3/2010 12:22:11 PM",0,*,*,*,*,*,10,9,14,14,14,18,19,17,24,22,29,24
Any change on your side at 12:16:41 PM?
Setup ping plotter to use TCP 7255 and run the trace to patchserver.crypticstudios.com,208.95.184.25
Temp bump down your interval to 1 second and run 50 samples
1,
,192.168.1.1
2,,-
3,,-
4,,-
5,,-
6,,-
7,te-0-1-0-7-ar01.newcastle.de.panjde.comcast.net,68.86.153.246
8,pos-0-4-0-0-ar01.401nbroadst.pa.panjde.comcast.net,68.86.210.209
9,pos-1-4-0-0-cr01.mclean.va.ibone.comcast.net,68.86.91.245
10,pos-0-4-0-0-pe01.ashburn.va.ibone.comcast.net,68.86.86.146
11,was12.ip4.tinet.net,77.67.71.193
12,xe-9-0-0.nyc30.ip4.tinet.net,89.149.185.253
13,internap-gw.ip4.tinet.net,77.67.70.98
14,border2.po1-20g-bbnet1.nym008.pnap.net,216.52.95.3
15,mpr2.te7-3.bsn004-nym008.phi.pnap.net,216.52.93.222
16,border12.te7-1-bbnet1.bsn.pnap.net,63.251.128.42
17,cryptic-1.border12.bsn.pnap.net,63.251.130.10
18,patchserver.crypticstudios.com,208.95.184.25
Sample Information
"3/3/2010 8:10:28 PM",1,*,*,*,*,*,10,10,18,16,15,18,19,18,24,N/A,31,26
"3/3/2010 8:10:29 PM",0,*,*,*,*,*,9,12,14,15,62,19,21,19,26,N/A,25,23
"3/3/2010 8:10:30 PM",1,*,*,*,*,*,9,13,16,17,15,19,17,18,24,23,35,24
"3/3/2010 8:10:31 PM",1,*,*,*,*,*,13,15,29,19,19,21,22,23,27,N/A,30,27
"3/3/2010 8:10:32 PM",1,*,*,*,*,*,9,12,14,16,16,17,18,19,23,N/A,25,23
"3/3/2010 8:10:33 PM",0,*,*,*,*,*,13,*,*,*,*,*,*,*,*,N/A,*,*
"3/3/2010 8:10:34 PM",1,*,*,*,*,*,*,*,*,*,*,*,*,*,*,N/A,*,*
"3/3/2010 8:10:35 PM",1,*,*,*,*,*,10,*,19,14,*,*,19,*,*,N/A,*,*
"3/3/2010 8:10:36 PM",1,*,*,*,*,*,*,10,15,*,16,17,18,18,25,N/A,34,25
"3/3/2010 8:10:37 PM",1,*,*,*,*,*,11,10,15,17,14,18,19,17,24,N/A,28,26
"3/3/2010 8:10:38 PM",1,*,*,*,*,*,10,16,18,15,20,22,18,19,28,N/A,25,28
"3/3/2010 8:10:39 PM",1,*,*,*,*,*,11,10,15,17,14,21,19,84,29,N/A,29,29
"3/3/2010 8:10:40 PM",1,*,*,*,*,*,10,12,16,15,16,17,18,35,29,N/A,27,23
"3/3/2010 8:10:41 PM",1,*,*,*,*,*,13,13,15,19,17,19,22,23,27,N/A,39,27
"3/3/2010 8:10:42 PM",1,*,*,*,*,*,10,12,14,20,16,20,18,19,23,N/A,33,23
"3/3/2010 8:10:43 PM",1,*,*,*,*,*,9,11,18,19,15,18,17,18,24,23,27,24
"3/3/2010 8:10:44 PM",1,*,*,*,*,*,13,12,18,16,16,56,21,19,24,26,37,26
"3/3/2010 8:10:45 PM",1,*,*,*,*,*,9,10,15,15,15,19,17,17,25,28,33,25
"3/3/2010 8:10:46 PM",1,*,*,*,*,*,10,10,19,16,17,20,19,17,23,N/A,27,24
"3/3/2010 8:10:47 PM",1,*,*,*,*,*,9,11,15,15,22,19,17,18,25,N/A,24,25
"3/3/2010 8:10:48 PM",0,*,*,*,*,*,14,13,15,20,32,19,22,23,27,23,35,*
"3/3/2010 8:10:49 PM",1,*,*,*,*,*,10,11,15,20,81,19,17,18,25,23,29,25
"3/3/2010 8:10:50 PM",0,*,*,*,*,*,10,11,15,17,17,19,17,18,25,23,24,25
"3/3/2010 8:10:51 PM",1,*,*,*,*,*,12,23,18,18,43,21,20,18,28,N/A,35,28
"3/3/2010 8:10:52 PM",1,*,*,*,*,*,11,10,17,16,14,48,19,18,24,25,29,26
"3/3/2010 8:10:53 PM",1,*,*,*,*,*,12,12,16,15,16,17,18,21,23,24,25,23
"3/3/2010 8:10:54 PM",1,*,*,*,*,*,11,10,17,17,14,21,19,18,26,N/A,36,27
"3/3/2010 8:10:55 PM",0,*,*,*,*,*,11,11,14,16,14,18,19,17,24,25,30,27
"3/3/2010 8:10:56 PM",1,*,*,*,*,*,9,11,15,17,17,18,17,18,24,N/A,24,24
"3/3/2010 8:10:57 PM",0,*,*,*,*,*,12,12,15,20,14,18,20,18,28,25,36,23
"3/3/2010 8:10:58 PM",0,*,*,*,*,*,10,14,18,16,16,22,17,19,28,24,30,23
"3/3/2010 8:10:59 PM",1,*,*,*,*,*,9,11,15,15,30,19,16,18,25,N/A,23,25
"3/3/2010 8:11:00 PM",0,*,*,*,*,*,11,9,14,16,14,38,19,19,24,N/A,33,24
"3/3/2010 8:11:01 PM",1,*,*,*,*,*,12,15,17,17,21,21,19,23,27,N/A,30,27
"3/3/2010 8:11:02 PM",1,*,*,*,*,*,12,11,15,15,17,19,17,18,25,23,*,25
"3/3/2010 8:11:03 PM",1,*,*,*,*,*,14,11,13,15,15,23,18,22,23,24,33,25
"3/3/2010 8:11:04 PM",1,*,*,*,*,*,10,11,15,15,15,74,17,19,25,N/A,28,25
"3/3/2010 8:11:05 PM",1,*,*,*,*,*,10,15,13,20,16,17,23,19,23,N/A,25,27
"3/3/2010 8:11:06 PM",1,*,*,*,*,*,9,11,16,15,20,19,17,18,25,23,33,27
"3/3/2010 8:11:07 PM",1,*,*,*,*,*,15,15,15,17,30,17,22,18,25,N/A,26,28
"3/3/2010 8:11:08 PM",0,*,*,*,*,*,14,13,40,19,68,23,17,18,27,28,38,24
"3/3/2010 8:11:09 PM",1,*,*,*,*,*,11,10,15,17,15,18,17,18,27,23,33,*
"3/3/2010 8:11:10 PM",0,*,*,*,*,*,*,1822,*,*,*,*,*,*,*,*,*,*
"3/3/2010 8:11:11 PM",1,*,*,*,*,*,*,*,*,*,*,*,*,*,*,*,*,*
"3/3/2010 8:11:12 PM",1,*,*,*,*,*,11,10,15,17,*,*,*,18,*,*,*,*
"3/3/2010 8:11:13 PM",0,*,*,*,*,*,*,*,*,*,*,*,*,*,*,*,*,*
"3/3/2010 8:11:14 PM",1,*,*,*,*,*,*,*,*,*,*,*,*,*,*,*,*,*
"3/3/2010 8:11:15 PM",1,*,*,*,*,*,*,*,*,*,*,*,*,*,*,*,*,*
"3/3/2010 8:11:16 PM",0,*,*,*,*,*,*,*,*,*,*,*,*,*,*,*,*,*
"3/3/2010 8:11:17 PM",1,*,*,*,*,*,*,*,*,*,*,*,*,*,*,*,*,*
lookit all those problems at the final set on cryptics end... woo...
When Ping Plotter can't access the final hop (patchserver.crypticstudios.com) the routers 68.86.153.246 and 68.86.210.209 show missing returns also.
Something at or before te-0-1-0-7-ar01.newcastle.de.panjde.comcast.net 68.86.153.246 and pos-0-4-0-0-ar01.401nbroadst.pa.panjde.comcast.net 68.86.210.209 in the Comcast backbone is your problem.
As an additional test you can switch Ping Plotter to use ICMP and run a traditional ping. I bet you would find the ISP is not touching ICMP echo request (ping) so they look good...
I bet there are others using these same hops that are having problems also.
1,
,192.168.1.1
2,,-
3,,-
4,,-
5,,-
6,,-
7,te-0-1-0-7-ar01.newcastle.de.panjde.comcast.net,68.86.153.246
8,pos-0-4-0-0-ar01.401nbroadst.pa.panjde.comcast.net,68.86.210.209
9,pos-1-4-0-0-cr01.mclean.va.ibone.comcast.net,68.86.91.245
10,pos-0-4-0-0-pe01.ashburn.va.ibone.comcast.net,68.86.86.146
11,was12.ip4.tinet.net,77.67.71.193
12,xe-9-0-0.nyc30.ip4.tinet.net,89.149.185.253
13,internap-gw.ip4.tinet.net,77.67.70.98
14,border2.po1-20g-bbnet1.nym008.pnap.net,216.52.95.3
15,mpr2.te7-3.bsn004-nym008.phi.pnap.net,216.52.93.222
16,border12.te7-1-bbnet1.bsn.pnap.net,63.251.128.42
17,cryptic-1.border12.bsn.pnap.net,63.251.130.10
18,patchserver.crypticstudios.com,208.95.184.25
Sample Information
"3/3/2010 10:04:04 PM",0,*,*,*,*,*,8,11,13,15,17,17,17,19,23,N/A,24,23
"3/3/2010 10:04:05 PM",0,*,*,*,*,*,9,10,15,14,16,18,16,17,24,25,23,24
"3/3/2010 10:04:06 PM",0,*,*,*,*,*,12,10,16,14,14,18,17,17,24,N/A,30,24
"3/3/2010 10:04:07 PM",0,*,*,*,*,*,10,9,14,15,18,17,18,17,23,N/A,24,23
"3/3/2010 10:04:08 PM",0,*,*,*,*,*,10,14,14,16,13,18,19,22,24,N/A,35,24
"3/3/2010 10:04:09 PM",0,*,*,*,*,*,12,11,13,15,15,22,18,18,23,N/A,27,23
"3/3/2010 10:04:10 PM",0,*,*,*,*,*,9,13,15,14,15,19,17,18,22,N/A,24,25
"3/3/2010 10:04:11 PM",0,*,*,*,*,*,10,9,14,16,14,18,19,17,23,24,35,23
"3/3/2010 10:04:12 PM",0,*,*,*,*,*,10,9,14,15,13,17,18,17,23,N/A,30,23
"3/3/2010 10:04:13 PM",0,*,*,*,*,*,9,10,15,14,18,19,17,18,22,23,24,22
"3/3/2010 10:04:15 PM",0,*,*,*,*,*,9,11,14,17,15,19,17,21,22,N/A,35,22
"3/3/2010 10:04:16 PM",0,*,*,*,*,*,9,11,13,15,15,21,202,19,22,128,30,25
"3/3/2010 10:04:17 PM",0,*,*,*,*,*,13,9,15,15,39,18,18,18,23,N/A,24,23
"3/3/2010 10:04:18 PM",0,*,*,*,*,*,9,11,16,15,15,17,20,18,25,N/A,35,23
"3/3/2010 10:04:19 PM",0,*,*,*,*,*,9,12,14,15,16,19,16,17,24,N/A,29,27
"3/3/2010 10:04:20 PM",0,*,*,*,*,*,10,11,13,15,15,17,18,19,23,24,25,28
"3/3/2010 10:04:21 PM",0,*,*,*,*,*,9,14,14,13,15,52,21,17,25,N/A,36,24
"3/3/2010 10:04:22 PM",0,*,*,*,*,*,9,11,13,15,15,20,18,19,23,24,29,23
"3/3/2010 10:04:23 PM",0,*,*,*,*,*,9,13,15,15,14,18,17,18,24,23,24,24
"3/3/2010 10:04:24 PM",0,*,*,*,*,*,13,24,14,15,13,17,18,16,23,N/A,34,23
"3/3/2010 10:04:25 PM",0,*,*,*,*,*,13,10,15,15,14,18,17,18,24,N/A,28,24
"3/3/2010 10:04:26 PM",0,*,*,*,*,*,10,9,14,15,16,18,18,17,23,24,22,23
"3/3/2010 10:04:27 PM",0,*,*,*,*,*,9,11,15,14,15,18,19,18,27,N/A,34,24
"3/3/2010 10:04:28 PM",0,*,*,*,*,*,10,9,14,15,14,18,17,17,24,N/A,28,27
"3/3/2010 10:04:29 PM",0,*,*,*,*,*,10,11,13,15,15,17,18,16,23,24,22,28
"3/3/2010 10:04:30 PM",0,*,*,*,*,*,9,11,15,17,17,18,19,18,24,23,33,24
"3/3/2010 10:04:31 PM",0,*,*,*,*,*,10,9,14,15,13,17,21,17,26,N/A,27,23
"3/3/2010 10:04:32 PM",0,*,*,*,*,*,9,13,15,14,15,19,17,18,22,N/A,24,24
"3/3/2010 10:04:33 PM",0,*,*,*,*,*,10,15,14,16,14,46,18,17,23,24,33,23
"3/3/2010 10:04:34 PM",0,*,*,*,*,*,9,11,13,14,17,19,17,18,22,23,27,25
"3/3/2010 10:04:35 PM",0,*,*,*,*,*,10,10,14,16,15,17,17,18,22,N/A,24,23
"3/3/2010 10:04:36 PM",0,*,*,*,*,*,12,11,18,15,17,17,17,18,27,23,32,22
"3/3/2010 10:04:37 PM",0,*,*,*,*,*,14,10,17,15,59,22,21,17,24,22,26,26
"3/3/2010 10:04:38 PM",0,*,*,*,*,*,10,11,15,15,15,17,17,21,23,N/A,24,28
"3/3/2010 10:04:39 PM",0,*,*,*,*,*,9,10,14,14,14,18,16,17,24,N/A,32,29
"3/3/2010 10:04:40 PM",0,*,*,*,*,*,10,11,13,17,15,17,20,16,23,N/A,29,23
"3/3/2010 10:04:41 PM",0,*,*,*,*,*,9,13,14,14,14,78,168,17,27,22,23,24
"3/3/2010 10:04:42 PM",0,*,*,*,*,*,10,14,14,16,15,17,20,19,23,24,31,23
"3/3/2010 10:04:43 PM",0,*,*,*,*,*,8,10,15,14,14,18,17,18,24,23,26,24
"3/3/2010 10:04:44 PM",0,*,*,*,*,*,10,9,14,15,13,17,18,16,23,N/A,37,26
"3/3/2010 10:04:45 PM",0,*,*,*,*,*,8,10,12,14,17,18,17,18,24,27,31,22
"3/3/2010 10:04:46 PM",0,*,*,*,*,*,10,9,14,15,13,20,18,19,26,N/A,25,24
"3/3/2010 10:04:47 PM",0,*,*,*,*,*,9,11,15,15,15,17,17,19,22,N/A,37,22
"3/3/2010 10:04:48 PM",0,*,*,*,*,*,10,9,17,16,16,18,18,17,24,N/A,30,29
"3/3/2010 10:04:49 PM",0,*,*,*,*,*,9,10,13,17,20,22,20,18,22,56,24,22
"3/3/2010 10:04:50 PM",0,*,*,*,*,*,8,10,14,14,14,18,21,17,27,219,36,23
"3/3/2010 10:04:51 PM",0,*,*,*,*,*,10,14,13,15,15,22,17,18,28,N/A,30,22
"3/3/2010 10:04:52 PM",0,*,*,*,*,*,8,15,14,17,14,18,17,17,24,N/A,24,24
"3/3/2010 10:04:53 PM",0,*,*,*,*,*,11,11,13,15,15,18,17,18,23,N/A,35,23
"3/3/2010 10:04:54 PM",0,*,*,*,*,*,8,10,15,14,14,23,16,20,24,23,29,24
'new route changes plotted' since this and the last..and the middle issue is apparently resolved....which was off my isp network between me and cryptic
Congratulations, you now have some evidence to go forward to Comcast with if you so choose to and can get escalated to a true network engineer level.
Sending it to 'people I know'
:cool:
I'm sure they will understand, but make sure you tell them you are using TCP port 7255 and not just a simple ICMP ping. Some people might blow off ICMP echo request drops, I know some of our admins did.
Yes I explicitly asked why I was having TCP packet handling issues, and why the first few hops on the comcast network weren't replying to TCP inquiries.