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Kinda hard to cancel...

SystemSystem Member, NoReporting Posts: 178,019 Arc User
If the Subscription portion is blank.

Wtf? How do i cancel my account?

stosub.jpg
Post edited by Unknown User on

Comments

  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    If you are within 30 days of purchase, bunk to that. Call Cryptic customer support to be sure.

    I heard of people refunding their game accounts with the customer support, but I think that's just for Lifetime Subs... 30 days of "buyer's remorse". For regular subscriptions, I don't think that's the case.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    kravak wrote: »
    If the Subscription portion is blank.

    Wtf? How do i cancel my account?

    stosub.jpg

    You image doesn't even show a retail key, just a pre-order.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    From that image it doesn't look like you actually purchased the game as far as we know.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    I purchased it from D2D.

    Perhaps i mis-entered the retail code?
    Either way, if its not showing up there, i shouldn't have to cancel then and will not be charged i hope.

    Thanx for the feedback.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    kravak wrote: »
    I purchased it from D2D.

    Perhaps i mis-entered the retail code?
    Either way, if its not showing up there, i shouldn't have to cancel then and will not be charged i hope.

    Thanx for the feedback.

    If that shot is accurate, you never up a subscription, so there's nothing to charge. Judging from what you said, you have just entered the pre-order code you got from D2D.

    You should have a different retail code at D2D, goto your account page there for it. That said, if you never entered your retail code or your subscription information, you've already effectively canceled :) [rather, you just never started, outside of the headstart].
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    Your screenshot shows you never had a retail key or a subscription on your account. Ever. Simply uninstall and leave it at that.
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