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Unable to launch game

SystemSystem Member, NoReporting Posts: 178,019 Arc User
i need help.... i am unable to launch the game.. i click the short cut on my screen and instead for the log in window i get this message.... "This program cannot display web page". i have no idea what to do or why this is happening. i played STO last night and i got the update. all my drivers are up to date, i need help!!!!
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  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    i need help.... i am unable to launch the game.. i click the short cut on my screen and instead for the log in window i get this message.... "This program cannot display web page". i have no idea what to do or why this is happening. i played STO last night and i got the update. all my drivers are up to date, i need help!!!!

    You need to make sure Internet Explorer works on your system first. also I'd download IE8 and all IE8 patches if you don't have them already. Even if you use Firefox, the game uses core components of IE.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    thanks i'll give it a shoot..
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    thanks i'll give it a shoot..

    If that doesn't work go through my FAQ, but it sounds like IE connectivity issues.

    http://forums.startrekonline.com/showthread.php?p=2104036#post2104036
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    make sure IE isnt set to offline mode.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    o.k. this is what i did... i went to the tool bar in IE, and the advanced setting. i reset all my setting, which seems to have worked. IE is working and i am now patching STO. i'm holding my breath. thanks everyone for your help
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    o.k. this is what i did... i went to the tool bar in IE, and the advanced setting. i reset all my setting, which seems to have worked. IE is working and i am now patching STO. i'm holding my breath. thanks everyone for your help

    Cheers mate! :)
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