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I cant get this game to start

SystemSystem Member, NoReporting Posts: 178,019 Arc User
edited February 2010 in The Academy
I cant get this game to start. I downloaded the game on the computer - set up my account and password followed the directions in the manual - logged in and the game just sits on the main screen.
I am on the screen where it is supposed to patch and nothing happens. According to the manual iit should automatically patch and then an "engage" button should be there but it isn't.

is there a phone number i can call?

i submitted a support ticket 2 weeks ago and got no response.

i need help please.

thanks.
Post edited by Unknown User on

Comments

  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    First of all, this isn't the best forum to ask. You want the PC and Technical Issues forum.

    But: when you say you downloaded the game on your computer, what is it that you downloaded? What is it you downloaded, how large is the file?

    Did you just grab the launcher/patcher application? Or did you run through the whole install process from an approx 8 gig download? Have you tried reinstalling?

    Have you checked your firewall settings, or the STO proxy settings?
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