I cant get this game to start. I downloaded the game on the computer - set up my account and password followed the directions in the manual - logged in and the game just sits on the main screen.
I am on the screen where it is supposed to patch and nothing happens. According to the manual iit should automatically patch and then an "engage" button should be there but it isn't.
is there a phone number i can call?
i submitted a support ticket 2 weeks ago and got no response.
But: when you say you downloaded the game on your computer, what is it that you downloaded? What is it you downloaded, how large is the file?
Did you just grab the launcher/patcher application? Or did you run through the whole install process from an approx 8 gig download? Have you tried reinstalling?
Have you checked your firewall settings, or the STO proxy settings?
Comments
But: when you say you downloaded the game on your computer, what is it that you downloaded? What is it you downloaded, how large is the file?
Did you just grab the launcher/patcher application? Or did you run through the whole install process from an approx 8 gig download? Have you tried reinstalling?
Have you checked your firewall settings, or the STO proxy settings?