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Patcher crashes

SystemSystem Member, NoReporting Posts: 178,019 Arc User
The Game launcher crashes whenever I try to play. I used to be able to play under the 'Game Client - server...' option, and have run the patcher on my pc before but now it just won't run. After it asks for my password, It drops to the error reporting.

I'm getting really frustrated. I've logged the errors, and have submitted for tech support
Your ticket has been assigned an ID of [Tech Support Queue #113419].

I've tried in safe mode, and updating video drivers etc.

I have a pc built specific to game requirements Nvidia 9800 GT graphics card
# Windows® XP SP3
# Intel Core 2 Duo E7400 Dual Core Processor LGA775 2.8GHZ
# RAM: 2 GB
# Video: NVIDIA GeForce 9800 GT
# Sound: DirectX® 9.0c compatible
# Hard Drive: 500 GB
# DirectX: DirectX® 9.0c...

Now I can't even play the game becuase my version is too old. Help!\
I'm not running any other programs.
Post edited by Unknown User on

Comments

  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    You can try one of the test launchers, like #5.

    http://forums.startrekonline.com/showpost.php?p=2221805&postcount=176
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    I've downloaded test5 test6, neither of them worked, but after running both them original launcher ran and patched.

    I tried restarting my pc this morning, and the same thing. The original 'Star Trek Online.exe' didn't work, but I ran 'StarTrekOnlineTest5' & 'StarTrekOnlineTest6' then went back to the original and it fired right up. I'll continue to do this. I don't know if it will continue to work.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    tewalker11 wrote: »
    I've downloaded test5 test6, neither of them worked, but after running both them original launcher ran and patched.

    I tried restarting my pc this morning, and the same thing. The original 'Star Trek Online.exe' didn't work, but I ran 'StarTrekOnlineTest5' & 'StarTrekOnlineTest6' then went back to the original and it fired right up. I'll continue to do this. I don't know if it will continue to work.

    A couple of questions for you.

    Are you using an on-board NVidia NIC (network adapter)?
    Do you have a NVidia chipset? If so, any chance the NVidia application firewall was installed with those drivers (default)?
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    A couple of questions for you.

    Are you using an on-board NVidia NIC (network adapter)?
    Do you have a NVidia chipset? If so, any chance the NVidia application firewall was installed with those drivers (default)?

    I'm using a D-Link DFE-530TX PCI Fast Ethernet Adapter (Rev.C)
    My chipset is a Gigabyte GA-G31M-ES2L mother board with an Intel Core 2 Duo Core Processor
    Does this help?

    That trick of running all three patchers didn't work today.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    tewalker11 wrote: »
    I'm using a D-Link DFE-530TX PCI Fast Ethernet Adapter (Rev.C)
    My chipset is a Gigabyte GA-G31M-ES2L mother board with an Intel Core 2 Duo Core Processor
    Does this help?

    That trick of running all three patchers didn't work today.


    DFE-530TX 10/100Mbps PCI Fast Ethernet Adapter with Wake on LAN & DMI
    This product has been discontinued as of July 01, 2004


    Can you switch over to the on-board Realtek 8111C on that Gigabyte?

    Also here is the latest driver for that Realtek - 5.746 2010/2/22

    http://www.realtek.com.tw/Downloads/downloadsView.aspx?Langid=1&PNid=13&PFid=5&Level=5&Conn=4&DownTypeID=3&GetDown=false#1
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    I am running a Nvidia Gforce 6150 And I have to run in lowered settings but i seem to have no trouble signing in My computer is almost 3yrs old and it runs it fine I dont mean to rub it in but You must have another problem besides your hard ware.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    DFE-530TX 10/100Mbps PCI Fast Ethernet Adapter with Wake on LAN & DMI
    This product has been discontinued as of July 01, 2004


    Can you switch over to the on-board Realtek 8111C on that Gigabyte?

    Also here is the latest driver for that Realtek - 5.746 2010/2/22

    http://www.realtek.com.tw/Downloads/downloadsView.aspx?Langid=1&PNid=13&PFid=5&Level=5&Conn=4&DownTypeID=3&GetDown=false#1


    Error ticket 4541580
    PID 3012

    I've switched over and installed the driver, no success. Sorry.
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