i'm been staring at my launcher loading screen for over 2 hours. I've restarted my internet connection, computer, and everything else i can think of and launcher still says loading. I've uninstalled and reinstalled, and still says same thing...what's wrong?
1. firewall/antivirus blocking program (if you been plaaying before could have reflaged program so need to reauthorize)
2. firewall/router blocking ports 7000-7500
3. windows defender or some other parental control program blocking access
4. IE browser is set to work off line (set to on line to fix even if you use a different browser)
5. programs launcher and gameclient exe needs to run as admin
6. connection problems on mode/router specially if using a two wire modem.
Column 1 and 3 have values around 500 kb/sec (outgoing/incoming), column 2 has values around 20 kb/sec (transfer rate). If the values in these columns is less than what is expected you may have filtering or blocked ports either on your personal network or from your ISP.
Comments
2. firewall/router blocking ports 7000-7500
3. windows defender or some other parental control program blocking access
4. IE browser is set to work off line (set to on line to fix even if you use a different browser)
5. programs launcher and gameclient exe needs to run as admin
6. connection problems on mode/router specially if using a two wire modem.
ISP blocking or filtering packets/ports
run tracert patchserver.crypticstudios.com
download and run nettest
Nettest:
Go to http://files.champions-online.com/nettest.exe
Download this file and run it
A command prompt should appear running the test automatically
Column 1 and 3 have values around 500 kb/sec (outgoing/incoming), column 2 has values around 20 kb/sec (transfer rate). If the values in these columns is less than what is expected you may have filtering or blocked ports either on your personal network or from your ISP.
post results of both.