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Hello, server goes down after login ?

SystemSystem Member, NoReporting Posts: 178,019 Arc User
when i first try logging in, the server is up and goes down right after i put in my cradentials. I've tried reinstallation with no effect. Is there a secret place we must go for patches ?
Any info is much appreciated.

I love you all, Thanks.
Post edited by Unknown User on

Comments

  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    I hate you all.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    did you enter your retail key, selected a subscription option and entered a payment method for that renewing subscription. (and it was verified)
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    I forget to mention it has woked about weeks ago but has been doing this ever since. I am also a lifetime subscriber.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    savolt04 wrote: »
    I forget to mention it has woked about weeks ago but has been doing this ever since. I am also a lifetime subscriber.

    You need to enter a retail key to the account. I.E buy the game and enter the key. You were playing on a pre-order code.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    I bought the digital deluxe edition - digital download and got the key from atari. Do i need to buy the retail version of the game now lol ?
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    didgital down load from atari purchased before the 2 feb had two keys. one is the pre-order key that gave you open beta and headstart access and access after launch during a grace period. The other key is a retail key that you have to enter on or after the 2 feb to continue to play.
    The second key was sent by email on the 2 feb.

    see this link

    http://forums.startrekonline.com/showpost.php?p=2045407&postcount=1
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    Thank you all for the help, It's working great. The game still sucks but working great.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    savolt04 wrote: »
    Thank you all for the help, It's working great. The game still sucks but working great.

    It's just been released. It will take a few months to get up to standards expected from an MMO, but it will get there.
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