test content
What is the Arc Client?
Install Arc

not allowed to log into

SystemSystem Member, NoReporting Posts: 178,019 Arc User
Hello
i have the error : You are not allowed to log into this server at this time

My acount is up to date with a 60 days time card

can anyone help me?
Post edited by Unknown User on

Comments

  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    have you tryed relaunching STO and\or selecting a proxy?

    i sometimes get the same error after loosing connection to the servers, sometimes it lets me logon again after a few seconds other i need to restart the client before i can get back in
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    i getthe excact message you get and cant get any really proactive response from tech support.
    yet my brother whom has been using my internet connection gets on in one minute or less.
    cryptic need to getther act togethr and fix this bug.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    what you have to do is to activate your retail game or online game key to activate the 60 day time card.
    Id already activated the retail game version i had but when i did it again i got into game first try.
    hope this helps you out .:D:D
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    You wont get results fromt ech support. Because they dont have anything to do with billing. Coderanger only helps out here in his spare time
Sign In or Register to comment.