You eventually (I think it's around Lieutenant 5?) get a mission to talk to E'genn (also known as Egg) on Earth Stardock, who sends you to Memory Alpha to discuss that particular matter with Commander Romaine. Between the both of them, they explain the process fairly accurately.
There's also a stickied post on this forum about Memory Alpha that's full of info!
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http://forums.startrekonline.com/showthread.php?t=75226
http://forums.startrekonline.com/showthread.php?t=100385
There's also a stickied post on this forum about Memory Alpha that's full of info!