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desktop cant log in but laptop can

SystemSystem Member, NoReporting Posts: 178,019 Arc User
ok, just the the title says my desktop cant log in to sto but my laptop can , whenever i try my desktop it times out at the log in attempt, i don't want to use my laptop because it cant handle the graphics but my desktop is brand new and is running full graphics in hd Please help
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  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    nico185 wrote:
    ok, just the the title says my desktop cant log in to sto but my laptop can , whenever i try my desktop it times out at the log in attempt, i don't want to use my laptop because it cant handle the graphics but my desktop is brand new and is running full graphics in hd Please help

    http://forums.startrekonline.com/showpost.php?p=2104036&postcount=2

    Sounds like software on the PC - anti-virus, application firewall, software firewall.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    Make sure you aren't set to connect via proxy on the desktop or vice versa in the STO launcher options. Set those the same as the laptop and see. Also try checking off safe mode in the STO launcher options to see if that helps.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    Also be sure you did not forward the ports 7000-7500 on your router. When you forward it directly connects to one PC address which maybe the laptop. so on the desktop the ports are blocked.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    ok i tried doing everything and it still wont let me in, any other suggestions would be greatly appreciated
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