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What is the Arc Client?
Install Arc

Tryed everything can't login.

SystemSystem Member, NoReporting Posts: 178,019 Arc User
Still can't login, just reinstalled STO. Tryed the teststuff

still just getting to http://img192.imageshack.us/img192/9752/startrekn.jpg

I so badly want to play. I hope it works tommarow. Dinged Captain just before the patch today and did't even get to se my new ship.


Can't you just roleback to the patch before XD
Post edited by Unknown User on

Comments

  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    what is the results of the nettest and tracert .
    Did you make sure your firewall /antivirus have not reflaged the game requiring you to authorize it again?
    Did you make sure IE browser is set to work on line and you cleared the IE cache.?
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    Got this on net test

    star2.jpg
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    strong indication that ports are being filtered blocked likely at the ISP end.
    good unblocked connection ports and packets would have:

    Column 1 and 3 have values around 500 kb/sec (outgoing/incoming), column 2 has values around 20 kb/sec (transfer rate).
    have you tried the proxy option in the launcher options to see if it helps any?
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    Thx for helping me out here.

    I can't get farther then the first screenshot how do I get it to launch in proxy option ?
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    More likely thats just a failure of nettest (last I saw it does that on non-English machines). As for the web site not loading, grab the latest IE8 installer and run that, it usually helps. If that doesn't fix, open Internet Options and clear your file cache.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    Just woke up and tryed updateing the browser and it worked omg. I am so glad.

    Thx PegasusMD and coderanger for helping me.

    <3
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