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can not post

SystemSystem Member, NoReporting Posts: 178,019 Arc User
i have been away from the game for about 1 week and i tried to post in the discussion forum and it says am not allowed.i never had problems posting and yes my account is up to date with a one year subscription.please let me know what to do.
Post edited by Unknown User on

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  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    voltrek wrote: »
    i have been away from the game for about 1 week and i tried to post in the discussion forum and it says am not allowed.i never had problems posting and yes my account is up to date with a one year subscription.please let me know what to do.

    You'd have to PM phoxe or GM_IndigoFyre if you are 100% sure you have a full retail sub on your account. He/she can check your status and give you access.

    As from early last week, you can only access the main forums with a full registered and active account.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    You still don't have a retail key on your account. I'm pretty sure I've answered at least two other of your threads with this same information. I recommend you do not start another.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    coderanger wrote:
    You still don't have a retail key on your account. I'm pretty sure I've answered at least two other of your threads with this same information. I recommend you do not start another.

    my retail key is from atari and i can not renter the key. please check your records.i have a one year subscription
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    You have only entered your pre-order key. See the sticky in this forum for how to get your retail key from Digital River. If it still won't take it, PM me the key and I can check on it.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    Coderanger,

    This is the third time you have posted a response to this individual on this very subject in various threads he has started.

    Again with the D
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    coderanger wrote:
    You have only entered your pre-order key. See the sticky in this forum for how to get your retail key from Digital River. If it still won't take it, PM me the key and I can check on it.

    thank you for putting me on the right track.am looking for my retail key in my atari order but they only have my order number.they say they sent me a retail key confirmation but i never got it.i will get them to send it again.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    voltrek wrote: »
    thank you for putting me on the right track.am looking for my retail key in my atari order but they only have my order number.they say they sent me a retail key confirmation but i never got it.i will get them to send it again.

    If you purchased from www.atari.com and it was a digital download version;

    http://store.atari.com/dr/v2/ec_MAIN.Entry11?SP=10107&PN=1&xid=41045

    You can enter your order number and password into the upper right hand corner of the screen to log in and see the transaction. Once opened click on the printer icon and the next page should show both the preorder key and the game key.

    Once you have the proper key you can then go to http://www.startrekonline.com/activate to activate the account! Just follow the instructions and you will be playing the game in no time!
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    USSWasabi wrote:
    If you purchased from www.atari.com and it was a digital download version;

    http://store.atari.com/dr/v2/ec_MAIN.Entry11?SP=10107&PN=1&xid=41045

    You can enter your order number and password into the upper right hand corner of the screen to log in and see the transaction. Once opened click on the printer icon and the next page should show both the preorder key and the game key.

    Once you have the proper key you can then go to http://www.startrekonline.com/activate to activate the account! Just follow the instructions and you will be playing the game in no time!

    all activated now.thanks again
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    Alright! May the force be with you! :P
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