test content
What is the Arc Client?
Install Arc

Launcher Problem

SystemSystem Member, NoReporting Posts: 178,019 Arc User
Hello. I'm having a problem with my launcher. For some reason it won't patch. Its stuck saying "Version St.0.20100217c.2" at the bottom left of the launcher. The first time I did this, it crashed after about 40 minutes.
I would appreciate any help.
Post edited by Unknown User on

Comments

  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    http://dl.dropbox.com/u/114641/StarTrekOnlineTest.zip

    Put that in your cryptic studios folder and Run that instead of your current launcher

    In your launcher options, click patch via proxy and select a relevant proxy server.

    See if that helps.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    tedgp123 wrote: »
    http://dl.dropbox.com/u/114641/StarTrekOnlineTest.zip

    Put that in your cryptic studios folder and Run that instead of your current launcher

    In your launcher options, click patch via proxy and select a relevant proxy server.

    See if that helps.

    Nope, it crashed again. Thanks anyway though.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    Torch105 wrote: »
    Nope, it crashed again. Thanks anyway though.

    Have you ran it as an admin? Tried using the windows compatability tool? Redownloaded and installed the launcher from http://files.startrekonline.com/installer/star_trek_online_setup.exe


    It sounds like either you have a corrupt Launcher, or something on your system is crashing it.

    If it was a genuine cryptic crash, it would throw up an error in the error reporting tool. And ask you to submit it. If it only gioves a generic microsoft error, it's more likely to be a problem on your system. These arent definitive resolutions, more suggestions you can try.

    The only other thing you could do is a full reinstall of the game.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    I do get the Cryptic Crash tool. Well, I guess I'll try reinstalling it.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    Torch105 wrote: »
    I do get the Cryptic Crash tool. Well, I guess I'll try reinstalling it.

    If you can grab the error from it, and post it here, coderanger might be able to tell you whats wrong when he comes online.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    I think the reinstallation worked. It's updating right now. Thanks for your help.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    Torch105 wrote: »
    Hello. I'm having a problem with my launcher. For some reason it won't patch. Its stuck saying "Version St.0.20100217c.2" at the bottom left of the launcher. The first time I did this, it crashed after about 40 minutes.
    I would appreciate any help.

    well first off you dont need to place in cryptic folder just down load the game and then affter that just instal this

    http://dl.dropbox.com/u/114641/StarTrekOnlineTest.zip

    then run the patch..this is a patch for the loader
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    I was having the exact same issue, just had to run the patcher as admin and it started working.
Sign In or Register to comment.